• TRAVEL NOTICE: Learn more about COVID-19
  • Write a Review
  • Boards
  • Log In
  • Find a Cruise
  • Deals
  • Excursions
  • More

Emerald Princess Review

4.5 / 5.0
Editor Rating
1737 reviews
7 Awards

Food and services noticeably poorer-catering more for Spanish speakers

Review for Emerald Princess to South America
User Avatar
Cruiser162
10+ Cruises • Age 50s

Rating by category

Cabin
Embarkation
Dining
Public Rooms
Entertainment

Additional details

Sail Date: Jan 2018
Cabin: Interior

Chose the cruise for its itinerary. Spent 2 days in BA prior to embarkation. Worthwhile to see BA. Embarkation process could have been smoother. Personnel lacked proficiency with the English language as well as familiarity with the process. Disembarkation much better in San Antonio-however the port is very industrial and there is NOTHING to see/do in this very economically depressed city. Have to rely on transportation for the 1.5 HR ride into SCL to board flight. SCL airport very disorganized, little English spoken, poor signage.

Emerald dated, in dire need of upgrade in furnishing, rethinking of need for lounges and very amateurish shows.

Very noticeable downgrade in quality and variety of food choices. Did not like the constant up selling of services and dining. Food was "pre-cooked" and reheated for service...cold toast, cold fries, cold bacon, lobster cold?! And mushy?

Cabin Review

Interior

Cabin IB

Clean, mattress too soft, feather pillow nice. Midship location great, easy access to everything.

Port Reviews

Punta del Este

Cute sea port, very friendly natives. Easily walkable. Lots of choices for souvenirs and dining. Best Emanadas at a small local bakery! Very little English spoken. Was disappointed that the local artisan market was closed for summer holidays. Staff at tourist info center very helpful!

Punta Arenas

Hilly town, walkable. Very little to see in town. Souvenir shopping along port.

10 Helpful Vote

Find an Emerald Princess Cruise from $226

Want to cruise smarter?
Get expert advice, insider tips and more.
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.