It was a very unfriendly ship for my kids.I have 2 boys ,one of them 10 months and the other 34 months old.The first problem is they do not let you with your child whenever you want.They have a schedule with parent and without parents.But children do no not live according to their schedule.So when my 10 months old boy is awake and I want to play with him,if it is baby care time then they do not allow you to play.Plus you can not leave if your child is younger than 12 months.So it means you can not play with your child.My other 34 months old boy is not playing with babies but when you want to go to the other club which is for 3 years and up ,they do not allow you.I told them after 2 months my boy will be 3 ,what is the difference?.The only thing they know is NO.Staff is behaving you like you do something illegal if you want to play with your child.So from this point of view I regret that I chose this cruise.And I would never chose MSC because of behaving my kids like illegal immigrants.
The second thing is hot water problem in the room.4 days of our 7 days cruise there was no hot water in the bathroom.Sometimes in the morning ,sometimes in the evening.They can say that it is a new ship so it can have problems but people must know and decide according to this.I went to a cruise which I could not make shower.And even though I called them many times the problem was not solved.
The third thing is food.The food in the buffet and restaurant was like canteen food.I did not eat anything delicious.No Nutella at breakfast in an Italian ship was a surprise.So I think MSC made free food bad so that people will pay extra at the other restaurants.You can not even drink coke without paying.You do not have even water in the rooms or when you eat.They just give you crappy tap water which of course you will not drink and pay for bottled water.