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This was a our first cruise on a HAL ship and longest itinerary of the 10 previous cruises we have taken. Overall the Oosterdam was quietly average, but disappointing for several reasons: 1. Guests demographics and mobility issues were a big surprise. We knew HAL drew older guests, but had no idea this would feel like are floating "retirement home". We are active 65-67 year olds yet we felt like "spring chickens". A majority of the guests appeared to be 75+. A large number were unsteady on their feet, used wheelchairs, canes and mortorized scooters which made it a challenge at times to move about the ship. 2. Electronics were horrible. The Navigator Intranet site is a good idead poorly executed. Our devices would not stay connected for more than a couple of minutes... extremely frustrating. TV channels were not always available... tended to come and go. Glad we didn't buy the internet package... heard from another cruiser it was the worst he had ever experienced. 3. Though the Oosterdam had recently been in dry dock for refurbishment recently, the pool deck furniture was awful. The sling lounges were stretched, worn, ripped and extremely uncomfortable. On the good side cabins were good size and well serviced by the cabin stewards. All service was friendly and for the most part efficient. The food in the Main Dining was good with a large and varied selection. Both the Pinnacle and Canelleto specialty restaurants were very good with excellent service. I do not recommend the Hawaii itinerary during this time of year if you are looking for sun. Of the 18 days we had maybe 5 good days. We had monsoon type rains in Hilo... our best day was Ensenda, Mexico. Overall a very average cruise with disappointing weather and guest atmosphere resulting in a low value vacation. Heading back to the Caribbean on Celebrity next year.

Disappointed But Had Some Fun

Oosterdam Cruise Review by Rocky4

2 people found this helpful
Trip Details
  • Sail Date: January 2018
  • Destination: Hawaii
  • Cabin Type: Signature Superior Verandah Suite
This was a our first cruise on a HAL ship and longest itinerary of the 10 previous cruises we have taken. Overall the Oosterdam was quietly average, but disappointing for several reasons:

1. Guests demographics and mobility issues were a big surprise. We knew HAL drew older guests, but had no idea this would feel like are floating "retirement home". We are active 65-67 year olds yet we felt like "spring chickens". A majority of the guests appeared to be 75+. A large number were unsteady on their feet, used wheelchairs, canes and mortorized scooters which made it a challenge at times to move about the ship.

2. Electronics were horrible. The Navigator Intranet site is a good idead poorly executed. Our devices would not stay connected for more than a couple of minutes... extremely frustrating. TV channels were not always available... tended to come and go. Glad we didn't buy the internet package... heard from another cruiser it was the worst he had ever experienced.

3. Though the Oosterdam had recently been in dry dock for refurbishment recently, the pool deck furniture was awful. The sling lounges were stretched, worn, ripped and extremely uncomfortable.

On the good side cabins were good size and well serviced by the cabin stewards. All service was friendly and for the most part efficient. The food in the Main Dining was good with a large and varied selection. Both the Pinnacle and Canelleto specialty restaurants were very good with excellent service.

I do not recommend the Hawaii itinerary during this time of year if you are looking for sun. Of the 18 days we had maybe 5 good days. We had monsoon type rains in Hilo... our best day was Ensenda, Mexico.

Overall a very average cruise with disappointing weather and guest atmosphere resulting in a low value vacation. Heading back to the Caribbean on Celebrity next year.
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