We have cruised on this ship twice before and enjoyed both trips. This time not so much. Our confirmed check in time was between 12:00 and 12:30. We arrive a little before 12:00 and stood in lines until after 2:15.
When we asked questions of the staff they often answered "Sorry, this is my first day."
The 4 sections of the buffet served exactly the same food. In our past sailings there were different foods offered in each section. In the past there was a beautiful large assortment of desserts. This trip there were a few dessert choices set out.