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Celebrity Infinity Review

4.0 / 5.0
Editor Rating
1586 reviews
20 Awards

Disappointing for trip of a lifetime for 60th birthday

Review for Celebrity Infinity to Antarctica
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macrac
10+ Cruises • Age 60s

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Additional details

Sail Date: Jan 2018
Cabin: Ocean View 4

The ship has propulsion problems which led to a compromised itinerary with only 1 1/2 ports in 14 days. This was a problem cruise and we were not given the opportunity to cancel for a full refund prior to cruise. There was many many complaints on the ship and continue to be directly with Celebrity to which there has been little to no response. I am at a loss for words to describe how the company is dealing with this. We were in very rough seas leading into a near hurricane weather before they announced canceling Port Stanley and we limped strait to Montevideo arriving at 6 am on our last day. I was genuinely frightened looking at the seas that with compromised engines we could get away form the near hurricane as were other passenger who were crying. Our cabin was on deck 3 and we spent the night listening to large waves hitting the window with things rolling around the cabin above.

While getting to land is important for me 6 am does not help. I hope the cruisers sailing on this ship prior its planned dry dock do not experience what happened to us. We were also running out of certain foods prior to replenishment in Montevideo you would think that would have been given consideration with that many sea days.

The ship entertainment staff were working hard to help deal with the sea days and I do appreciate their extra work but for me single acts with orchestra back up is not very entertaining and we left several times into their act as they were not that good. It felt as though they had taken a 7 day itinerary and just added a few other things. The one shinning single act was Jayne Curry who was wonderful. They brought her back on board in Montevideo for our last night and she gave a rousing show that was outstanding this helped lift our spirits from what had been a very long draining unpleasant cruise.

Cabin Review

Ocean View 4

Cabin 04

Our cabin was okay for an old ship, getting tired

Port Reviews

Buenos Aires

Stayed there for a few days prior to cruise had been here before. We stayed in a residential area felt safer Hotel Bel Air met our needs nicely.

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