Serenade of the Seas Review

4.5 / 5.0
1,675 reviews

South Carribean Adventure

Review for the Southern Caribbean Cruise on Serenade of the Seas
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ob606
First Time Cruiser • Age 60s

Rating by category

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Additional details

Sail Date: Dec 2009
Traveled with children

Overall great trip. We had a balcony 10th level cabin. Loved it. Be sure to hand tips out personally at the end. I put ours in a box at the Customer Relations Desk and later found out those do not always make it to the right people...Cash! Traveled with my husband and 12 yr old. My son is has some special needs and usually works out with me every day...ship does not allow under 16 yr olds in gym. We have traveled other cruise lines and never had a problem so did not think to check this out. It is too bad they don't allow an hour or 2 a day with a parent. We dined in formal and informal...food and service EXCELLENT. Entertainment was fine. Many complaints about the excursions. Grenada paid a fortune to be overstuffed into the back of a truck and driven around the island for 5 hours...it was HELL. I complained and wanted a partial refund for several reasons....only got a "thanks for your feedback" letter. We did all snorkle excursions other than Grenada. Nothing great...was just nice be in the water. I would not pay for any of these again. On one there was not enough gear for everyone to actual get in the water and NO FINs. Even though all was supposed to be provided. The only decent one with turtles was soo crowded...I got kicked and hit in the water several times...The Excursion Desk Staff were useless...knew nothing about any excursion...or port...weird.... We stayed at the Intercontinental before cruise. Would probably stay there again. Beach and pool area awesome but the room was nasty gross....did not complain because we were only there one night...also they charge surprise resort fee when you get there. I booked through priceline and both hotels (Boston Westin) and Intercontinental had surprise add on extra fees when we got there. I also ended up with charges on my card for the in room bar...which we never used...have been promised a refund..will see.... Was first time on Royal Carribean...I think I would cruise again with RC if the price was right but the overpriced excursion I would not bother with again. Also must mention the Spa was terrific has many nice specials...and not to hard of a product sell with the services.

Cabin Review

Cabin 10d

Cabin 1074. Was a balconey suite. We like to leave the door open at night and listen to the ocean but we were between 2 large family suites which were noisey...had to shut the door to sleep. Room was fine. TV very old..we brought our dvd player..no way to hook up. Balconey was large and comfortable. Room was fine..plenty of storage...I way overpacked.

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