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MSC Armonia Cruise Review
4.0 / 5.0
Cruise Critic Editor Rating
387 Reviews

14 night cruise from Havana, Cuba

MSC Armonia Cruise Review by M. Regensburg

8 people found this helpful
Trip Details
  • Sail Date: Jan 2018
  • Destination: Cuba
  • Cabin Type: Inside Stateroom

Cruise is chosen because of the itinary and price.

We have cruised before with MSC (Splendida & Fantasia) in the mediterranean.

Embarkation was smooth (except for the customs in Cuba)

Ship is old and on some places this is vissible.

Also the enlargment of the ship didn't match the restaurants and public places.

The window cleaning was poor and suspected a long time ago done, some windows you can't see throug.

Cabin is average but the shower was very poor (a very, very small shower, you could barely stand in it)

It is scary when you pull out an electric plug out of the wall socket and the socket is coming out also.

The toilet seat was old and on some places discolored (yellow instead of white) and the cover of the light above the mirror and sink was lose.

Entertainment was excellent but a pitty they did repeat the shows the next week, so the second week was boring on the entertainment.

Dining was average (we did eat better before on other ships (also on ships from MSC) and just like the entertainment repeating itself.

Service was ok, but some personell on board need some training on kindness and client approach and dealing with complaints.

Some people working at the service desk were rude and cannot deal with complaining guests.

Ports (Havana, Montego bay, George town, Cozumel, Havana, Belize city, Roatan, Costa Maya, Cozumel, Havana) were excellent and the same score for the excursions itself.

Disembarkation and embarkation was ok, however there were not to many points were you could get on or of the ship.

Sometimes there was only one gangway for all the people going off or on the ship.

We did travel with 6 adults in 3 cabins and were scattered all over the ship.

Fitness room was very small and sometimes crowdy.

Internet is to expensive for the quality the deliver.

In the cabin we had no wifi reception at all so we had to go to another part of the ship to get connection.

And even when we have a wifi connection it was very slow, so slow we cannot even send one photo with a smal text from my smartphone (galaxy S8) to facebook.

We had the smallest bundle (1000 MB) for € 50,-

You better avoid the public toilets when you have to do a big deposit because they are not realy proper and sometimes the toiletpaper is depleated.

A lot of bars and lounges are closed during the day (even on a sea day) so you were forced to go to the same locations everybody goes.

The itenary was great and recomandable.

We think we skip MSC for a while, there are other companies who have a better overall score.


M. Regensburg's Full Rating Summary
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Onboard Experience
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
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Cabin Review

Inside Stateroom
Cabin I2 9087

First of all, it was not the cabin of our choice.

We had chosen two cabins on dek 9 next to each other in the after ship compartment.(9222 and 9226)

MSC did change this in two cabins on dek 10 right below the buffet restaurant.

We complained we didn't want this cabins and after this we were placed again on dek 9 but the cabins of our choise were already gone.

We get cabin 9087 and the other couple get cabin 9092, so not next to each other but on a total other location.

Shower was very poor (a very, very small shower, you could barely shower in it)

The toilet seat was old and on some places discolored (yellow instead of white) and the Cover of the light above the mirror and sink was lose.

It is scary when you pull out an electric plug out of the wall socket and the socket is coming out also.

A lot of noise in the evening (after 22:00)

Behind our cabin was probably a service corridor.

Several times we did hear some (tap)dancing and music.(maybe the entertainment team training)

We could enjoy the party music from dek 11 in our cabin when there was a big party going on.


Port & Shore Excursion Reviews


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M. Regensburg
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