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Azamara Quest Review

4.5 / 5.0
Editor Rating
672 reviews
84 Awards

Poor Accounting practices.

Review for Azamara Quest to Transatlantic
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Tlorac
10+ Cruises • Age 70s

Rating by category

Cabin
Embarkation
Dining
Public Rooms
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Additional details

Sail Date: Nov 2017
Cabin: Club Veranda Stateroom
Leaving port.
Beautiful stairway.
Fireplace.
Azamara Quest docked overnight in Burmuda.

We really enjoyed our first cruise with Azamara but boy it sure has left a bad taste.

On returning home to Australia we checked our bank account and noticed an unauthorised deduction of over $400 AU dollars.

Numerous phone calls and promises to replace the money..that they admit should have never been taken from our account in the first place...we are still waiting.

Response from BonnieM, CBO - Azamara Club Cruises

Hi Tlorac, I'm sorry for that error. Perhaps there was a misunderstanding over tours purchased onboard? Without knowing the details it's hard to speculate, but I certainly do apologize for...

Cabin Review

Club Veranda Stateroom

Cabin V2

Lovely cabin, nice size deck with quite a good size table and two comfortable chairs, we had breakfast out there one morning. Bed was very comfortable. Bathroom small as on any ship.

Nice decor, good size TV. that you can check your onboard account on. Plenty of movies.

Fresh fruit daily. Mini bar restocked daily. Safe in wardrobe.

Our Cabin Steward was very good, knew when we went out and it was always finished when we got back, provided us with ice every day for pre dinner drink.

Port Reviews

Barcelona

This was our embarkation port where we stayed 4 nights before joining the ship.

If you can visit la Sagrada Familia, get tickets on line as only certain amount of people at a time.

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