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We were glad when the cruise was over. Started out poorly when Royal Caribbean made an unwelcome itinerary change at the last minute which cut Bahamas portion short. It was billed as a Bahamas Cruise but we were only there about 10-12 hours. Prior to the cruise, telephone support from RC was poor at best. Multiple calls to get general information were difficult and information provided was sometimes vague or inaccurate. Wait staff in the dining room was provided by two friendly and helpful women (Thresa and Dan) . Other staff throughout the ship was somewhat indifferent. We were playing bridge when my wife asked passing attend for a glass of water. He pointed to a table where there was a pitcher of water. When she asked for a glass, he pointed to another work station where there was a rack of glasses. Might have been better if he had simply fetched her a glass of water. Overall, we were disappointed.

RC Grandeur of the Seas

Grandeur of the Seas Cruise Review by ebryant

2 people found this helpful
Trip Details
  • Sail Date: February 2018
  • Destination: Bahamas
We were glad when the cruise was over.

Started out poorly when Royal Caribbean made an unwelcome itinerary change at the last minute which cut Bahamas portion short. It was billed as a Bahamas Cruise but we were only there about 10-12 hours.

Prior to the cruise, telephone support from RC was poor at best. Multiple calls to get general information were difficult and information provided was sometimes vague or inaccurate.

Wait staff in the dining room was provided by two friendly and helpful women (Thresa and Dan) . Other staff throughout the ship was somewhat indifferent. We were playing bridge when my wife asked passing attend for a glass of water. He pointed to a table where there was a pitcher of water. When she asked for a glass, he pointed to another work station where there was a rack of glasses. Might have been better if he had simply fetched her a glass of water.

Overall, we were disappointed.
ebryant’s Full Rating Summary
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Cabin Review

Cabin 7094
HVAC was horrible. Alternated between very cold and very hot.

Requested service 5 different times without satisfactory results.
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