Scenic Spirit Review

5.0 / 5.0
76 reviews

It's all about your definition

Review for Asia River Cruise on Scenic Spirit
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TaylorM
First Time Cruiser • Age 50s

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Sail Date: Jan 2018

Luxury is a subjective word as is the definition 5 stars. Scenic is constantly reviewed as a 5 star product and because of this and the 5 star rating and luxury spruiked by Scenic in its tour advertising and brochures that we selected the Scenic Spirit from Vietnam to Cambodia.

In my opinion some simple truths, grey threadbare towels are not luxury or even 5 star. We needed to asked the room service teams twice to fix the mould in the shower (soap holder cavity and where two walls joined) and exposed electrical wiring around the light in the shower area.

1* removed for mould and old thread bare grey towels, face clothes and hand towels.

Response from FionaB, The Scenic Team

Dear TaylorM, Thank you for your review and I am very sorry to hear that this was not the five star luxury cruise you were expecting. To help our Customer Care team follow this up for you,...

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