We choose this cruise because of its itinerary and the lenght of stay in Havana.
Firstly they give you very little information, but has we have done cruise before we soon found out things. The daily news letters arrived after 8.pm so we did not know what was happening till late the night before
The clientelle is mainly Italians, Spanish, German and the entertainment is mainly around this.
The entertainment team work hard, but it was boring mainly. Dance classes on deck twice daily, which I except but why have them again in the evening when people want to be entertained. The main duo were good, but all other singers were terrible.
The main dinning area was too bright, slow service and the food was not good, the buffet the food was boring and bland. Overall the food was not good at all. No real choice or flavour. The best things were the fries and the pizza which I normally dont eat alot of. The staff I feel did not make much of an effort to the guests. Slow with filling up the wine glass. Two choices of dinning is not enough. The dinning room is old fashioned in decor which you can live with but bland food, no.
The excursions were expensive so we choose to do our own thing for a lot cheaper.
Our cabin was fine we were on deck 8 and was kept clean and presentable. But again the staff never really made any effort to smile or speak when passing.
The bar staff on deck were slow and were not over friendly, on a couple of occassions they were hanging around and not coming to get guests orders. Again not so good at customers service.
Can not rate the theatre as did not go as not really our thing
The pub on deck 5 was a better service. Can not fault the drinks package, the choice was good and had some decent brands on offer and the coktails too.
But overall the food and entertainment was poor.
And lastly dont put anything in your case you want to loose i had things taken out of my case between putting it out on the last night to docking. Msc can take up too 28 days to reply. Terrible
The cabin and the cleanliness was the good. The cleaners work hard.