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Regatta Review

4.5 / 5.0
Editor Rating
386 reviews
23 Awards

First and last cruise with Oceania, very dissatisfied

Review for Regatta to the South Pacific
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Traveling Ted
10+ Cruises • Age 70s

Rating by category

Value for Money
Public Rooms
Fitness & Recreation

Additional details

Sail Date: Nov 2017
Cabin: Penthouse Suite

This cruise was to celebrate our 50th anniversary and we had always wanted to travel to Tahiti and French Polynesia, plus the stops in Hawaii were also of interest. We have been to Hawaii before and were looking forward to Maui as we have some favorite spots there we wanted to visit, plus had never been to Kauai.

This was the unfortunate cruise that lost power and sat in Honolulu for three days. I won't go into details as others have stated at length the problems that guests were subjected to when they wrote their reviews. When the revised itinerary was given to us their letter said there would be "only minor adjustments to our itinerary". Imagine our surprise when we realized that minor adjustments meant we would lose 3 of the 8 ports, or nearly 40% of our cruise ports!!! Minor??? They referred to the loss of power as "Technical Issues". I agree with others that this is more than technical issues, these are major problems and this ship either needs to be totally overhauled, or retired. It was frightening to think of the outcome if loss of power had happened when we were hundreds of miles away from any assistance!!

We spoke to the concierge on two occasions about compensation for the loss of such a big part of our cruise experience. On both occasions he told us to write to guest relations at the home office when we got home, to request compensation, implying that there would be something available, but not until the cruise was over. That was all fluff, he just wanted to get us away from his desk so he didn't have to listen to our frustrations. I believe he always knew Oceania would do nothing more than cruise credits. How dumb do you have to be to spend more money on a cruise line that fails to provide the trip that was promised the first time you traveled with them.

Cabin Review

Penthouse Suite

Cabin PH1

Our cabin was more spacious than others we have had on past cruises, because we paid extra for the larger Penthouse stateroom. The carpet and furnishings were worn and needing replacement but certainly clean and serviceable. The bathroom wasn't big, but from past experience pretty typical of bathrooms on a cruise ship. We especially enjoyed sitting out on the balcony on our days at sea.

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