• Write a Review
  • Boards
  • Log In
Volendam Cruise Review
4.0 / 5.0
Cruise Critic Editor Rating
594 Reviews

Not fit for passengers

Volendam Cruise Review by Frank Mul

1 people found this helpful
Trip Details
  • Sail Date: Dec 2017
  • Destination: Asia
  • Cabin Type: Lanai Ocean-View Stateroom

Just out of dry dock and work still going on all over. AC in our cabin not working, far from ideal in tropical climate. We had an outside door to the lanai deck but this was broken!!! Temperature in our cabin was between 75-79 deg. I had to open the inner cabin door to let cool air from the interior corridor in to our cabin. The first few days had the smell of burning metal and sawdust but worst was an overpowering smell of soggy wet carpet from the many cabins with water leaks.

Not surprising that my wife contracted a chest infection and ran up $2000 of medical bills and was confined to the cabin for a number of days. Funnily enough her chest infection cleared up totally as soon as the AC was fixed.

Room service was appalling while my wife was unable to leave the cabin. I had to go to the restaurant myself to get the food she could eat.

After repairs were carried out properly we enjoyed the rest of the voyage. Food and dining room were excellent. Service excellent.

Wine at $40 a bottle and beer at $9 was bad, but a bottle of water at $3.95 + a bottle was a bit too much.


Frank Mul's Full Rating Summary
Cabin
Onboard Experience
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Shore Excursions
Service
Sign Up for Price Drop Alerts
Get tomorrow's price drops
250,000+ people have entered their email
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.

Cabin Review

Lanai Ocean-View Stateroom
Cabin CA 3333

Nice cabin but no AC made it a hell hole.


Port & Shore Excursion Reviews

Halong Bay

Boat trip too long. Visit to caves was fascinating but “hundreds” of steps that you are not warned about.


Previous ReviewNext Review
Frank Mul
2 Reviews Written
1 Helpful Votes
Never Miss a Deal!
Subscribe and Save
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.

More Holland America Volendam Reviews





Want to cruise smarter?
Get expert advice, insider tips and more.
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.