I choose this cruise to see if Carnival upped the game with their new ship the Vista, since I read so much about it. The ONLY asset the Vista has is Matt the cruise director. He was entertaining, engaging, pleasant and made everyone feel like family. Our cabin was dirty upon arrival. It took an hour just to get into terminal D building, embarkation was a nightmare!!!! I asked our steward the first day for a bucket of ice, needless to say I did not see him or the bucket of ice the rest of the cruise. My time dining was a joke, we had to go to deck 5 to stand in line and ask for a reservation, in which we were handed a beeper and had to wait for a table. Every day you had to repeat this process to go to Horizons Restaurant. Service was slow in the dining room, the buffet had the same hum drum tasteless food, so we ate pizza every night, Carnival is NOT cheap unless you cruise one of those old battleship looking ships like the Sensation!!! Carnival needs at least change the color of the decor from ship to ship!! NOT worth the money!!
Upon arrival cabin floor had long strains of black hair, shelves were dusty, room was plain with not a welcome paper or sailing pin that used to be in cabins. Only item in the bathroom was a bar of soap with the same old institutional blue and yellow cheap looking decor. Carnival use to a welcome necessity cup with several small items in the bathroom. I wiped down shelves and counter tops when I first arrived. Also the items were left on shelves by previous cruisers. Horrible to be a new ship with workers who are either over worked or simple do not care.