1. Home
  2. Cruise Reviews
  3. Celebrity Constellation
Having enjoyed a superb cruise on Celebrity Eclipse 4 years ago, we were expecting a similar experience on Celebrity Constellation. Unfortunately, this wasn't to be. Constellation is tired in a lot of places and although the staff work extremely hard, the shortcomings are evident. Our cabin - Whilst beautifully clean, courtesy of Arvin, we wish we hadn't paid the extra for an upgrade to Aquaclass. For us personally, it wasn't worth the extra money. The daily canapes were rather unappealing to say the least! The bed was only a king size bed and not a Superking/Queen as all other cruises we have been on. The plug hole of the basin in the shower room had turned green where the chrome had worn away over the years, and we also experienced a towel with a huge hole in it which should have been spotted by someone and not returned to any cabin, together with a leaking shower door which meant we stepped out onto a wet mat every time. We were on deck 9, directly beneath the pool area which meant a large overhang of decking (no sun on the balcony) and loud noise if entertainment was on the pool deck, too. We also found we could not check our on board account due to "Unexpected error". Dining - We ate in Blu on most occasions, the staff are really very good, as was the food, but it could have been presented much warmer than it was. Anything we didn't want, they were more than happy to change or adjust the dish accordingly. Breakfast was very tasty when we managed to eat there; it's a very short window of opportunity (just 7.00-08.30) which for us is too early when on holiday! The buffet wasn't too bad, in common with most cruise lines, the choice was reasonable and the quality was good - some days better than others - could be warmer food, but generally acceptable. Coffee shop - Was excellent in choice of coffees, teas and complimentary cakes. Service was slow at times or even non-existent! Pool - Grill bar was ok, not as good as Eclipse was when we were on it. The loungers looked rather tired but the towels laid out each day was a nice touch. Bars - We rated the Sun Deck quite highly. Great staff, great atmosphere, just not enough room to hold everyone who wanted some outside space to relax. Pool bar was ok. Mast Bar lacked atmosphere - everything served in plastic glasses which impacted on the taste of the drink. Reflections (Sky Lounge) was a great area, just no atmosphere whatsoever! Staff generally sat with us for a chat, so we learned a lot from them. Maybe the space filled up long after we left, but we felt that the space was too big a venue. Atrium - Quite dull and dated. VFM? - No, not really. After paying gratuities, you're expected to pay an 18% service charge on EVERY purchase AND to personally tip staff at the end of your holiday. We are aware that at the time of writing, the GBP/USD exchange rate isn't good, but still. Water was quite expensive at $5.50 per litre (plus 18% of course), Don't get us started on laundry charges... The whole holiday just didn't fulfill our (not too unreasonable) expectations

Underwhelming Cruise

Celebrity Constellation Cruise Review by Juebobs

8 people found this helpful
Trip Details
  • Sail Date: January 2018
  • Destination: Asia
  • Cabin Type: Aqua Class Balcony
Having enjoyed a superb cruise on Celebrity Eclipse 4 years ago, we were expecting a similar experience on Celebrity Constellation. Unfortunately, this wasn't to be.

Constellation is tired in a lot of places and although the staff work extremely hard, the shortcomings are evident.

Our cabin - Whilst beautifully clean, courtesy of Arvin, we wish we hadn't paid the extra for an upgrade to Aquaclass. For us personally, it wasn't worth the extra money. The daily canapes were rather unappealing to say the least! The bed was only a king size bed and not a Superking/Queen as all other cruises we have been on. The plug hole of the basin in the shower room had turned green where the chrome had worn away over the years, and we also experienced a towel with a huge hole in it which should have been spotted by someone and not returned to any cabin, together with a leaking shower door which meant we stepped out onto a wet mat every time.

We were on deck 9, directly beneath the pool area which meant a large overhang of decking (no sun on the balcony) and loud noise if entertainment was on the pool deck, too.

We also found we could not check our on board account due to "Unexpected error".

Dining - We ate in Blu on most occasions, the staff are really very good, as was the food, but it could have been presented much warmer than it was. Anything we didn't want, they were more than happy to change or adjust the dish accordingly. Breakfast was very tasty when we managed to eat there; it's a very short window of opportunity (just 7.00-08.30) which for us is too early when on holiday!

The buffet wasn't too bad, in common with most cruise lines, the choice was reasonable and the quality was good - some days better than others - could be warmer food, but generally acceptable.

Coffee shop - Was excellent in choice of coffees, teas and complimentary cakes. Service was slow at times or even non-existent!

Pool - Grill bar was ok, not as good as Eclipse was when we were on it. The loungers looked rather tired but the towels laid out each day was a nice touch.

Bars - We rated the Sun Deck quite highly. Great staff, great atmosphere, just not enough room to hold everyone who wanted some outside space to relax.

Pool bar was ok.

Mast Bar lacked atmosphere - everything served in plastic glasses which impacted on the taste of the drink.

Reflections (Sky Lounge) was a great area, just no atmosphere whatsoever! Staff generally sat with us for a chat, so we learned a lot from them. Maybe the space filled up long after we left, but we felt that the space was too big a venue.

Atrium - Quite dull and dated.

VFM? - No, not really. After paying gratuities, you're expected to pay an 18% service charge on EVERY purchase AND to personally tip staff at the end of your holiday. We are aware that at the time of writing, the GBP/USD exchange rate isn't good, but still. Water was quite expensive at $5.50 per litre (plus 18% of course), Don't get us started on laundry charges...

The whole holiday just didn't fulfill our (not too unreasonable) expectations
Juebobs’s Full Rating Summary
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Service
Onboard Experience
Free Price Drop Alerts
Get Celebrity Constellation price drops
250,000+ people have entered their email

Cabin Review

Aqua Class Balcony
Cabin A1 9084
Very tired
Deck 11 Inside Cabins, Balcony Cabins