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Getting on the Ship is a task in its self getting your cabin after traveling 14 hours all you want is to get into your cabin but nope after 2 oclock you can get in then your case does not arrive at your door till around 8oclock shocking customer service if they cant cope cause its a massive ship they should hire more staff !!!! Then when you do get sorted even tho your all inc its still money money money thinking wow got this and that on board but it costs you !!!! Entertainment and Food were great some of the staff could do with a bit of learning what manners are !!! Deffo not be returning to this ship !!! GETTING OF THE SHIP IS LIKE A CATTLE MARKET make sure you disembark early so you can find your case as there all stacked like a cash and carry .

Unorganized!!!!!!

Norwegian Epic Cruise Review by wee helen

1 person found this helpful
Trip Details
  • Sail Date: January 2018
  • Destination: Caribbean
  • Cabin Type: Aft-Facing Balcony
Getting on the Ship is a task in its self getting your cabin after traveling 14 hours all you want is to get into your cabin but nope after 2 oclock you can get in then your case does not arrive at your door till around 8oclock shocking customer service if they cant cope cause its a massive ship they should hire more staff !!!! Then when you do get sorted even tho your all inc its still money money money thinking wow got this and that on board but it costs you !!!! Entertainment and Food were great some of the staff could do with a bit of learning what manners are !!! Deffo not be returning to this ship !!! GETTING OF THE SHIP IS LIKE A CATTLE MARKET make sure you disembark early so you can find your case as there all stacked like a cash and carry .
wee helen’s Full Rating Summary
Enrichment Activities
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Cabin Review

Aft-Facing Balcony
Cabin B1 113oo
Cabin was average .
Deck 13 Inside Cabins, Balcony Cabins, Suite Cabins