Some friends and I wanted to take a cruise vacation in December 2009. One of my friends took the lead in making the reservations for us all and I was very grateful. We all learned a few things we should ask in the future:

1. When is the ship going into dry dock? Come to find out the Ryndam is going in February so the up keep hasn't been kept up!

2. What kind of tub/shower is in each stateroom category? My Mom was with me and is in a wheelchair with limited mobility. She was unable to get into the extremely deep and tall tub in our stateroom. When I called the Guest Service desk to help I was told that my only options were that they would send up a stool for her to stand on to get into the tub or she could take her shower in the spa shower 8 decks above us! The stool option didn't work at all. It was dangerous. The spa option got my Mom clean with with the lose of some dignity....didn't feel good for either of us. What made matters worse was that we met some folks in a handicap room who weren't handicapped! We also found out that inside cabins had walk-in showers and not tubs, we would have gladly downgraded and swapped had we know that other rooms had different options. When I find this out on day 6 of our 7 day cruise and spoke to a manager, she was very apologetic and told me that the tubs are being changed in February when the ship is getting an overhaul. (She also gave us an on board credit which we did not ask for or expect, which was very gracious of her.) Read more