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We chose the Navigator of the Seas as a filler cruise between the Independence and the Freedom.....what a disappointment! We found the ship fairly dirty in many areas, many broken elements, such as chairs, railings, bathroom items, etc. The carpet was patched in many areas. Two days in a row, we found pieces of bow tie pasta on the windjammer floor at breakfast time. Out of 40 cruises, I’d rank this one in the bottom 3.......really sad because we are very loyal to Royal. The photo department did an amazing job. The kiosks for ordering pics is great, less time searching for your specific photos. The Diamond Lounge hostess was so sweet. Lastly, and sadly, we witnessed some very rude staff, which has NEVER happened on Royal before. One incident was over bottled water with a lady who had purchased the premium drink package......she wanted two bottles after exercising and they only wanted to give her one at a time..........what a shame!

She Needs a Facelift

Navigator of the Seas Cruise Review by Numbercrunchers77

3 people found this helpful
Trip Details
We chose the Navigator of the Seas as a filler cruise between the Independence and the Freedom.....what a disappointment! We found the ship fairly dirty in many areas, many broken elements, such as chairs, railings, bathroom items, etc. The carpet was patched in many areas. Two days in a row, we found pieces of bow tie pasta on the windjammer floor at breakfast time. Out of 40 cruises, I’d rank this one in the bottom 3.......really sad because we are very loyal to Royal. The photo department did an amazing job. The kiosks for ordering pics is great, less time searching for your specific photos. The Diamond Lounge hostess was so sweet. Lastly, and sadly, we witnessed some very rude staff, which has NEVER happened on Royal before. One incident was over bottled water with a lady who had purchased the premium drink package......she wanted two bottles after exercising and they only wanted to give her one at a time..........what a shame!
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Cabin Review

Cabin 7579
Way too many pads on the bed, I guess to make it softer......always hanging off, one side of our bed swayed way down in an area. steward was efficient but rarely visible
  Navigator of the Seas Deck Plans