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We chose this cruise for the itinerary. Our travel agent wasn't excited about our choice. The ship itself is a very nice ship. well kept and clean. We paid over $3300 (for 2) for an 11 night cruise which was advertised as a Fantastica experience. It was more like a mediocre experience. This means we were supposed to get a little better experience than the bottom level. The only thing I that was better was that the drink package was included in the price. The balcony room was the smallest we have ever had on any of our 15 previous cruises. Not even a couch to relax on. Had to sit on bed when in room. The food was average cruise food. a couple of specialty dining rooms were very good. The buffet at lunch and dinner was never fully open and the selections were limited. Saw people grabbing food with their hands in the buffet. Reported to maitre'd and food was quickly replaced. Entertainment was poor. Same thing every night with a different theme. Singing ,dancing and acrobats. No Broadway style shows. A disappointment. Also no drinks served at shows. Service was almost nonexistent at times. Very few servers around pool. The bartenders were very well trained. Didn't know how to mix drinks properly. Complained to shore excursions desk about bug spray in tour bus. Odor present and the wife's seat was wet. Requested to speak to someone. Was told a rep would contact us. 2 days no contact, but did receive a bottle of wine. Not interested. Left it on ship. Second complaint was about excursion in Freeport. City tour, lunch and beach. City tour consisted of driver pointing out post office, oil refinery and various new and used car dealers on way to beach. 2 shopping stops on way to beach. Beach dirty and very buggy. Advised excursion desk. The customer rep told us that we Americans were spoiled. This being an Italian cruise ship, we had many foreigners onboard, so all announcements were in 6 or 7 different languages. The fellow passengers were very rude no matter what was going on. We will not be traveling on MSC again.

Not worth the money

MSC Divina Cruise Review by Beachman22

2 people found this helpful
Trip Details
  • Sail Date: January 2018
  • Destination: Caribbean
  • Cabin Type: Fantastica Balcony Stateroom
We chose this cruise for the itinerary. Our travel agent wasn't excited about our choice.

The ship itself is a very nice ship. well kept and clean.

We paid over $3300 (for 2) for an 11 night cruise which was advertised as a Fantastica experience. It was more like a mediocre experience.

This means we were supposed to get a little better experience than the bottom level. The only thing I that was better was that the drink package was included in the price.

The balcony room was the smallest we have ever had on any of our 15 previous cruises. Not even a couch to relax on. Had to sit on bed when in room.

The food was average cruise food. a couple of specialty dining rooms were very good.

The buffet at lunch and dinner was never fully open and the selections were limited.

Saw people grabbing food with their hands in the buffet. Reported to maitre'd and food was quickly replaced.

Entertainment was poor. Same thing every night with a different theme. Singing ,dancing and acrobats. No Broadway style shows. A disappointment. Also no drinks served at shows.

Service was almost nonexistent at times. Very few servers around pool. The bartenders were very well trained. Didn't know how to mix drinks properly.

Complained to shore excursions desk about bug spray in tour bus. Odor present and the wife's seat was wet. Requested to speak to someone. Was told a rep would contact us. 2 days no contact, but did receive a bottle of wine. Not interested. Left it on ship.

Second complaint was about excursion in Freeport. City tour, lunch and beach. City tour consisted of driver pointing out post office, oil refinery and various new and used car dealers on way to beach. 2 shopping stops on way to beach. Beach dirty and very buggy. Advised excursion desk. The customer rep told us that we Americans were spoiled.

This being an Italian cruise ship, we had many foreigners onboard, so all announcements were in 6 or 7 different languages. The fellow passengers were very rude no matter what was going on.

We will not be traveling on MSC again.
Beachman22’s Full Rating Summary
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Cabin Review

Fantastica Balcony Stateroom
Cabin B2 12191
Smallest cabin we have ever experienced.
Cupido Deck Inside Cabins, Balcony Cabins