I chose this cruise relatively close in to sail date because I had never been to Cuba and price was a Top 10 Deal. Have been cruising HAL for 20 years so am used to seeing service levels and amenities decline every year. However, unless HAL improve the boarding, administration, and in-PORT experience, they will not be able to continue filling these cruises.
On the plus side:
1. The entertainment was the best I have experienced on HAL - enjoyed every night in the Queen's Lounge (or whatever they call it these days).
Clean and comfortable.