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Zaandam Cruise Review
4.0 / 5.0
Cruise Critic Editor Rating
558 Reviews

First and last time with Holland America

Zaandam Cruise Review by Chrissy1107

10 people found this helpful
Trip Details
  • Sail Date: Nov 2017
  • Destination: South America

I wanted to go to South America and booked with my cousin who ended up not going as her husband became ill.I had to go on my own.Firstly they need to advise their staff not to make derogatory comments about passengers.I heard something about me and I understood.I did tell her that she needs to be careful of what she says.I also found that it was all about how much money they could get out of us.IE learn how to mix martini cocktails but we would have been charged.Entertainment and activities were a joke .Activities were hardly existent and then they wanted you to pay for most of them..The excursions were not too bad.I had booked a few but one particular one I couldn’t go because the chemo drug I was on was giving me side effects that morning.She had no intention of giving me my money back.I had to go on a different one that afternoon and I had no interest in it at all.We were leaving the next day so I couldn’t go on a different one.She was trying to get me to see the doctor and was really not interested in me saying that I knew it was side effects.The ship was nice though and so were the staff.The ship was clean and the food was excellent.I am not happy about people even on formal nights dressed in shorts.Sorry it shouldn’t be allowed.They can go to the buffet bar if they do not want to dress.

I have done many cruises with different lines and would I go on HA again.Definitely not.

Chrissy1107's Full Rating Summary
Onboard Experience
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