Regatta Cruise Review by Jacra
- Sail Date: December 2017
- Destination: Australia & New Zealand
- Cabin Type: Concierge Level Veranda Stateroom
1.Advertised as best gourmet dining at sea - not so! Boring watery vegetables, mashed potatoes like soup, tough lobster and meat etc etc
2. One excursion promised 4 things - we only experienced one of the 4 and our request for refund was handled very very poorly!
3. Our stateroom was small, tired, chipped and banged up. No actual advantage to paying for the concierge level except perhaps a bottle of champagne( we’re non drinkers) and one Oceania bag for 2 people. No concierge or lounge.
4.the fact that we missed 4 ports was blamed on the weather by the company. We think that Oceania needs to do more research - why were we cruising down the west coast of Australia during cyclon season? The advertising promised that this smaller ship would allow us to see parts of Australia not available to passengers on larger ships. False advertising!
Very disappointing, expensive cruise and the company is not listening. There is no response to our requests for refunds, discounts etc - let alone any kind of apology!
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