Since Viking has been rated #1 Ocean Cruise, we wanted to compare it to Crystal, Oceania, etc. Great ship - very good food - friendly staff. Entertainment was superior on Crystal (Broadway shows). The ship was quite comfortable and smooth sailing. Hoped to visit Poland but the poor weather did not allow us to dock there. The cruise director was extremely friendly and easy to reach. Liked the sessions on jewelry. Especially liked open seating for dining and easy to reserve specialty restaurants. Would have liked more Broadway Shows although the entertainment was very good.
The shops provided great assistance. Crystal does have more interesting designer clothing on board, however.
Sometimes had a bit of a wait for land tours and could have used more seating for disabled or elderly guests.
Overall, we would recommend Viking to anyone looking for a luxury cruise. If it were more affordable, we would sign up again!