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My booking class was Owner's suite on deck 10. 2 adults and 2 kids. Checkin was fairly smooth as there was separate counters for suite passengers and had no queue. Plenty of staff to guide through. Immigration too was real quick and we were onboard. The passports had to be surrendered (which were returned on a day before checkout). Once we entered the cruise, no welcome drinks offered. Which I thought was strange. we were told to go and have lunch at level 11 or level 3 which wasn't really communication. We were not told if we could go straight to our rooms instead , freshen up and then go for lunch. Anyways we went ahead for lunch at Windjammer café which was worse than a fish market (all 3 days) and worse experience one can have on a LUXURY Cruise. People jumping on each other, hardly any tables available and whatever was available was not really clean. Anyhow we fed the kids on some really average food...something that didn't change on any of the days at Windjammer café. We had an option of eating at Level 5 Sound of Music for lunch and dinner but most of the time either they are closed or their timing to enter are so strict that you feel like you are in a boarding school than on a luxury cruise ship to relax. We hardly managed to eat two times in that sit down restaurant. Things to do : As per the brochure and the printed material they sent every day to the room, it seemed there is plenty to do but what you can eventually manage is very few. We could barely see a couple of shows as the timings keep clashing with the lunch, dinner timings and given that elevators take forever to come, it can be quite painful taking the stairs to go from deck 3 to deck 13 for different things. Kids Play : Its fine for kids from ages of 3-6 but for smaller or elder kids its only for name sake. The areas are either closed or there is no one to attend. Pools : There are 4-5 different pools but a couple of them were closed down when we sailed. Bars : Plenty of them onboard especially on deck 11 where there are pools. Late night party : there was 2 late night parties near the pools which was excellent. Checkout : Again confusion. We were supposed to have a separate checkout earlier than the crowds checked out but their staff didn't know what was going on and while we were still exiting we saw a rush of people behind us. Almost a stampede and scare with 2 small kids. Overall rating 2/5.

Overall Experience from checkin to checkout

Mariner of the Seas Cruise Review by amit220675

6 people found this helpful
Trip Details
  • Sail Date: January 2018
  • Destination: Asia
  • Cabin Type: Owner's Suite - 1 Bedroom
My booking class was Owner's suite on deck 10. 2 adults and 2 kids.

Checkin was fairly smooth as there was separate counters for suite passengers and had no queue. Plenty of staff to guide through.

Immigration too was real quick and we were onboard.

The passports had to be surrendered (which were returned on a day before checkout).

Once we entered the cruise, no welcome drinks offered. Which I thought was strange. we were told to go and have lunch at level 11 or level 3 which wasn't really communication. We were not told if we could go straight to our rooms instead , freshen up and then go for lunch. Anyways we went ahead for lunch at Windjammer café which was worse than a fish market (all 3 days) and worse experience one can have on a LUXURY Cruise. People jumping on each other, hardly any tables available and whatever was available was not really clean. Anyhow we fed the kids on some really average food...something that didn't change on any of the days at Windjammer café.

We had an option of eating at Level 5 Sound of Music for lunch and dinner but most of the time either they are closed or their timing to enter are so strict that you feel like you are in a boarding school than on a luxury cruise ship to relax. We hardly managed to eat two times in that sit down restaurant.

Things to do : As per the brochure and the printed material they sent every day to the room, it seemed there is plenty to do but what you can eventually manage is very few. We could barely see a couple of shows as the timings keep clashing with the lunch, dinner timings and given that elevators take forever to come, it can be quite painful taking the stairs to go from deck 3 to deck 13 for different things.

Kids Play : Its fine for kids from ages of 3-6 but for smaller or elder kids its only for name sake. The areas are either closed or there is no one to attend.

Pools : There are 4-5 different pools but a couple of them were closed down when we sailed.

Bars : Plenty of them onboard especially on deck 11 where there are pools.

Late night party : there was 2 late night parties near the pools which was excellent.

Checkout : Again confusion. We were supposed to have a separate checkout earlier than the crowds checked out but their staff didn't know what was going on and while we were still exiting we saw a rush of people behind us. Almost a stampede and scare with 2 small kids.

Overall rating 2/5.
amit220675’s Full Rating Summary
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