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overall we had a really great time. This is our second cruise with Celebrity after cruising many times with Princess (who we love). We chose Celebrity over Princess because they had a Sunday departure rather than a Wednesday departure and it was easier for us with our work schedules. It was more expensive than Princess, but the dates worked better for us, so we chose this cruise. Flights: We booked through Celebrity Air. We have learned after years of cruising and having departure/arrival ports changed last minute and other ports of call changed last minute, as well as having a few heath scares, that airfare flexibility and travel insurance is a must for us. We wanted to fly economy going and business class return. This was something that Celebrity Air was unable to do for us. The prices kept changing each day, going up and up, and we kept getting different answers from the Celebrity Air team, so finally we just booked business class return through Celebrity Air. I checked the prices again after we booked it and it never went down. Keep in mind only AA and United and a few other airlines have real business class seats. Copa air is cheaper but they have small planes and do not have sleeper seats. We were happy to fly with United. We had a snow storm in NYC/NJ area the day prior to our flight but we were fortunate to fly out on time and catch our connecting flight. We heard of many folks on the cruise who either missed their flights or who were stuck or grounded. Another reason we were happy we got our flights through Celebrity. It eliminates the hassle and their prices were competitive. We always use Princess Air now too. Santiago Airport: So you will receive a receipt when you go through customs and immigration in Santiago, Chile. Please keep this as it is important. We realized that you need it to get out of the country. In our case we needed to give it to the ship when we embarked. We also used it at the hotel to waive the local taxes from our hotel bill! Some call it a tourist card, but it's a paper receipt in case you want to know what it's for please keep it. We grabbed a taxi from the airport by visiting the taxi counter which is outside of customs. They have 2 counters, 2 lines. One is for metered taxi's and the other is for a lump sum fare. We paid the lump sum and it was $40 US to take us to the hotel. You pay by credit card and they give you a receipt. We didn't have to exchange any money the entire trip! We used USD and credit cards the whole time! Santiago: we had an overnight in Santiago as our flight arrived on time on Saturday morning. We stayed at the Renaissance Santiago Hotel which was very nice. We chose not to venture out and instead caught up on our sleep as the hotel didn't have a safe in the room. We were afraid to bring valuables with us or leave them in the room (not being in a safe). Pickpockets can be a huge issue in Santiago, so we didn't bother exploring. We were well rested by Sunday. We had breakfast and then headed to the airport again to catch our ship transfer to the ship from the airport. Note: we used the hotel taxi which cost us about $50 but it was safer than using a random metered taxi. At first I had a hard time buying the Celebrity Transfer from the airport to the ship as we arrived the day prior. I simply called them and told them we were flying on Sat. from Santiago to somewhere else and returning to the airport on Sunday via another flight (I made one up) and they were able to process it. So stupid, but it worked! They didn't have us on their list, but they did charge me and I had a receipt for the charge for the transfer so I showed the email receipt to the transfer agent and she said ok and added our names to the transfer list. It was much easier and likely cheaper than a private transfer to the port, and safer I believe. Embarkation: very simple. We had Concierge class so we were off the bus, in the pier and on the ship within 15 mins'! Room: it was very dirty upon arrival, likely because the people in it before us were there for 14 days too, lol. Seriously though, the room we were in allowed for 3 people before us, as there was a pull out sofa that was lifted up and had been used, so it was a well used room, and was extra dirty likely. We bring Lysol wipes with us and wiped down the door handles, remote, light switches, phone, toilet, etc. so we figured they would do a better cleaning in days to come, which they did. The bed and sheets were clean as was the shower curtain so I was ok to move in!! :) Also our room steward brought us slipper upon request and always knew when we were in/out and took great care of us. He was much better than the room steward on our last Celebrity cruise who we never saw. We saw this room steward all the time!! Jan 9th Puerto Montt, Chile: We chose the Celebrity tour Peurto Varas and Frutillar. It was very nice! Puerto Varas we very pretty, we had a half hour to walk around town. We tried some fried empanadas which were good and then took some photos of the volcano that was in the distance from the lake. It was overcast, so it was barely visible. When we got to Frutillar (located on he same lake a few miles down) the volcano was more visible. I wish we had more time in Frutillar. We only had about an hour. We would have loved to had some food and drinks, but we spent all our time sightseeing! It was lovely! January 11th Chilean Fjords & Straight of Magellan: All the stuff to see was in the wee morning hours. We were up at 5am! We did see amazing sunsets and amazing cascades of waterfalls, but my gosh it is so early! So I can see if they change the port times, you can easily miss all this amazing stuff. I dono the answer but I'm curious about the trip in the opposite direction and if they had better viewing times??? Mikey Live is the outdors curator for the cruise and he is amazing! you will meet him and his family and love them https://www.facebook.com/mickey.live Punta Arenas, Chile: Our Penguin tour to the Island was cancelled, but just as well!! :) The ferries were broke, I say it was meant to be :) We had an amazing Penguin tour later on in Puerto Madryn with Celebrity! We instead walked around and had a fun day. You can see the church and Cemetery and lots of stuff on your own if you are able to walk! Great port to just walk around. Ushuai, Argentina: This was the first port that we really loved! We walked around, saw some cool shops (bought a souvenir penguin - if you do this anywhere do this here) and we wish we bought a baseball cap but we forgot! We had an amazing lunch near the port at a restaurant with meat and wine. It was fabulous! Cape Horn: Again early rise for us! Saw a lot and it was raining but we got out in the elements and enjoyed what is cape horn! Peurto Madryn: Took the ship tour to El Pedral Lodge. WE loved this tour! Saw Punta Ninfas, and Morro Nuevo. WE saw the most amazing penguins. This is the closest penguin tour to the ship and it included and amazing lunch and was well worth it!! Punta Del Este, Uruguay: Instead of a beach day we decided to book at tour to the winery with a picnic. We got off the ship and walked fast to the "hand" to get a photo then grabbed a taxi back in time for our tour that left from the pier to the winery with a picnic. Our least favorite tour. If you can get the winery with a proper lunch you a set. The picnic sandwich was gross and the wine was only about a glass and a half. Quite disappointing and expensive for we way/experienced! Montevideo, Uruguay: The best port to do on your own! If you can walk you can tour the old and new town in a few hour then have an amazing meal like we did near the port! It was incredible! Buenos Aries: We did a ship tour on day 1. We wanted piece of mind with all the pick pockets. Bear in mind we come from NYC and we don't have anything like what they have in Argentina, so we took a ship's tour. It was great! We did the market's tour. 4 hours of markets. Very cool. Then we took the dinner and Tango tour at night. Well worth every Penny! the Tango tour was amazing!! Day 2 we did the "Best of Buenos Aries tour" and it was great. We saw some different things in BA and then saw the Gauchos and had a nice lunch before being dropped off at the airport!

Chile and Argentina on the Celebrity Infinity. Worth doing this itinerary again!

Celebrity Infinity Cruise Review by Embracedbylife

3 people found this helpful
Trip Details
  • Sail Date: January 2018
  • Destination: South America
  • Cabin Type: Concierge Class 1
overall we had a really great time. This is our second cruise with Celebrity after cruising many times with Princess (who we love). We chose Celebrity over Princess because they had a Sunday departure rather than a Wednesday departure and it was easier for us with our work schedules. It was more expensive than Princess, but the dates worked better for us, so we chose this cruise.

Flights: We booked through Celebrity Air. We have learned after years of cruising and having departure/arrival ports changed last minute and other ports of call changed last minute, as well as having a few heath scares, that airfare flexibility and travel insurance is a must for us. We wanted to fly economy going and business class return. This was something that Celebrity Air was unable to do for us. The prices kept changing each day, going up and up, and we kept getting different answers from the Celebrity Air team, so finally we just booked business class return through Celebrity Air. I checked the prices again after we booked it and it never went down. Keep in mind only AA and United and a few other airlines have real business class seats. Copa air is cheaper but they have small planes and do not have sleeper seats. We were happy to fly with United. We had a snow storm in NYC/NJ area the day prior to our flight but we were fortunate to fly out on time and catch our connecting flight. We heard of many folks on the cruise who either missed their flights or who were stuck or grounded. Another reason we were happy we got our flights through Celebrity. It eliminates the hassle and their prices were competitive. We always use Princess Air now too.

Santiago Airport: So you will receive a receipt when you go through customs and immigration in Santiago, Chile. Please keep this as it is important. We realized that you need it to get out of the country. In our case we needed to give it to the ship when we embarked. We also used it at the hotel to waive the local taxes from our hotel bill! Some call it a tourist card, but it's a paper receipt in case you want to know what it's for please keep it. We grabbed a taxi from the airport by visiting the taxi counter which is outside of customs. They have 2 counters, 2 lines. One is for metered taxi's and the other is for a lump sum fare. We paid the lump sum and it was $40 US to take us to the hotel. You pay by credit card and they give you a receipt. We didn't have to exchange any money the entire trip! We used USD and credit cards the whole time!

Santiago: we had an overnight in Santiago as our flight arrived on time on Saturday morning. We stayed at the Renaissance Santiago Hotel which was very nice. We chose not to venture out and instead caught up on our sleep as the hotel didn't have a safe in the room. We were afraid to bring valuables with us or leave them in the room (not being in a safe). Pickpockets can be a huge issue in Santiago, so we didn't bother exploring. We were well rested by Sunday. We had breakfast and then headed to the airport again to catch our ship transfer to the ship from the airport. Note: we used the hotel taxi which cost us about $50 but it was safer than using a random metered taxi. At first I had a hard time buying the Celebrity Transfer from the airport to the ship as we arrived the day prior. I simply called them and told them we were flying on Sat. from Santiago to somewhere else and returning to the airport on Sunday via another flight (I made one up) and they were able to process it. So stupid, but it worked! They didn't have us on their list, but they did charge me and I had a receipt for the charge for the transfer so I showed the email receipt to the transfer agent and she said ok and added our names to the transfer list. It was much easier and likely cheaper than a private transfer to the port, and safer I believe.

Embarkation: very simple. We had Concierge class so we were off the bus, in the pier and on the ship within 15 mins'!

Room: it was very dirty upon arrival, likely because the people in it before us were there for 14 days too, lol. Seriously though, the room we were in allowed for 3 people before us, as there was a pull out sofa that was lifted up and had been used, so it was a well used room, and was extra dirty likely. We bring Lysol wipes with us and wiped down the door handles, remote, light switches, phone, toilet, etc. so we figured they would do a better cleaning in days to come, which they did. The bed and sheets were clean as was the shower curtain so I was ok to move in!! :) Also our room steward brought us slipper upon request and always knew when we were in/out and took great care of us. He was much better than the room steward on our last Celebrity cruise who we never saw. We saw this room steward all the time!!

Jan 9th Puerto Montt, Chile: We chose the Celebrity tour Peurto Varas and Frutillar. It was very nice! Puerto Varas we very pretty, we had a half hour to walk around town. We tried some fried empanadas which were good and then took some photos of the volcano that was in the distance from the lake. It was overcast, so it was barely visible. When we got to Frutillar (located on he same lake a few miles down) the volcano was more visible. I wish we had more time in Frutillar. We only had about an hour. We would have loved to had some food and drinks, but we spent all our time sightseeing! It was lovely!

January 11th Chilean Fjords & Straight of Magellan: All the stuff to see was in the wee morning hours. We were up at 5am! We did see amazing sunsets and amazing cascades of waterfalls, but my gosh it is so early! So I can see if they change the port times, you can easily miss all this amazing stuff. I dono the answer but I'm curious about the trip in the opposite direction and if they had better viewing times??? Mikey Live is the outdors curator for the cruise and he is amazing! you will meet him and his family and love them https://www.facebook.com/mickey.live

Punta Arenas, Chile: Our Penguin tour to the Island was cancelled, but just as well!! :) The ferries were broke, I say it was meant to be :) We had an amazing Penguin tour later on in Puerto Madryn with Celebrity! We instead walked around and had a fun day. You can see the church and Cemetery and lots of stuff on your own if you are able to walk! Great port to just walk around.

Ushuai, Argentina: This was the first port that we really loved! We walked around, saw some cool shops (bought a souvenir penguin - if you do this anywhere do this here) and we wish we bought a baseball cap but we forgot! We had an amazing lunch near the port at a restaurant with meat and wine. It was fabulous!

Cape Horn: Again early rise for us! Saw a lot and it was raining but we got out in the elements and enjoyed what is cape horn!

Peurto Madryn: Took the ship tour to El Pedral Lodge. WE loved this tour! Saw Punta Ninfas, and Morro Nuevo. WE saw the most amazing penguins. This is the closest penguin tour to the ship and it included and amazing lunch and was well worth it!!

Punta Del Este, Uruguay: Instead of a beach day we decided to book at tour to the winery with a picnic. We got off the ship and walked fast to the "hand" to get a photo then grabbed a taxi back in time for our tour that left from the pier to the winery with a picnic. Our least favorite tour. If you can get the winery with a proper lunch you a set. The picnic sandwich was gross and the wine was only about a glass and a half. Quite disappointing and expensive for we way/experienced!

Montevideo, Uruguay: The best port to do on your own! If you can walk you can tour the old and new town in a few hour then have an amazing meal like we did near the port! It was incredible!

Buenos Aries: We did a ship tour on day 1. We wanted piece of mind with all the pick pockets. Bear in mind we come from NYC and we don't have anything like what they have in Argentina, so we took a ship's tour. It was great! We did the market's tour. 4 hours of markets. Very cool. Then we took the dinner and Tango tour at night. Well worth every Penny! the Tango tour was amazing!!

Day 2 we did the "Best of Buenos Aries tour" and it was great. We saw some different things in BA and then saw the Gauchos and had a nice lunch before being dropped off at the airport!
Embracedbylife’s Full Rating Summary
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Cabin Review

Concierge Class 1
Cabin C1 8139
Our room was in need of a good cleaning when we arrived but we had Lysol wipes and took care of wiping everything down. By the next day or so it was better cleaned. Our room steward was very attentive much better than the one we had on our last Celebrity cruise.
Deck 9 Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews