Norwegian Getaway Review

4.5 / 5.0
3,283 reviews

Raw deal on shore excursions package offered by Norwegian

Review for the Caribbean Cruise on Norwegian Getaway
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DiamondDan
2-5 Cruises • Age 60s

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Sail Date: Jan 2018
Cabin: Family Balcony Stateroom

Don't purchase shore excursion package from Norwegian. Pre-paid for package in which we were to receive a $50 per port credit for shore excursions. We were told "use it or loose it", but were surprised to find out that one of our shore excursions was cancelled by the vendor (tried to reschedule different excursion with Norwegian to no avail) and Norwegian refused to refund the $50 credit to us or even transfer the credit for the next port. Raw deal that we prepaid Norwegian for something which they were unable to deliver on and we were bore the financial loss. Look into booking directly with the shore excursion vendors at a substantial savings rather than booking excursions through Norwegian.

The ship was very nice, balcony cabin was comfortable and quiet, cabin steward was excellent, food was average with many restaurant options to choose from, entertainment on ship was sufficient. Enjoyed the week, but the raw deal on the land excursions will cause me to consider other options rather than Norwegian on future cruises.

Cabin Review

Family Balcony Stateroom

Cabin B2

Clean and comfortable room.

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