We encountered a rude room steward (not our room steward) that just appeared out of nowhere very rude to us.

The ship has an excellent executive housekeeping Rui who has just arrived in the ship.
I am sure with him around, the quality of service of housekeeping can dramatically improved!

Crew need to be more careful when cleaning the area above the Mini Suites rooms.
Dirty water pouring into our open balcony making everything dirty.

During Muster Drill, discovered many people lifevests lights faulty. I asked crew @ Muster Drill, they told me to ask my room steward to replace the faulty lifevests. I did as told, but the room steward did not replace those faulty lifevests. My room steward just shoved it back into the cupboard. I am speechless. Very lazy room steward. Day 1-2, did not clear sofa bed, no tissue box from day 1, dirty bed linens not changed, bath tubs did not clean properly can see hairs etc at the sides. I went to Front Desk about this. Front Desk sent another group of housekeeping staffs, who did a wonderful job at cleaning the room properly.

I asked crew @ Muster Drill, they told me to ask my room steward to replace the faulty lifevests.My room steward just shoved it back into the cupboard.

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