Norwegian Star Review

Okay cruise - poorly managed ship

Review for the Panama Canal & Central America Cruise on Norwegian Star
User Avatar
ll3967
6-10 Cruises • Age 70s

Rating by category

Cabin
Value for Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Service

Additional details

Sail Date: Jan 2018
Cabin: Mini-Suite with Balcony

My wife and I always felt that our nine NCL 7 day cruises were just too short, and we wanted to see the Panama Canal - so we went for the 14 day experience. In several ways, it turned out to be a mistake.

Having lived in the Los Angeles area we had no need to explore our embarkation city and found it mildly frustrating that NCL had no hotels available to include with our cruise. Unfortunately, our misrepresented hotel had no restaurant (as they had advertised) and, as we had no vehicle, we were forced to seek a fast food dinner within walking distance. Ugh, not a great way to start a vacation.

At the dock, we found the people working embarkation to be rude, pushy and extremely overbearing. As Lattitude Gold (now Platinum) members, we were used to a little better treatment than waiting in long lines through luggage check-in, ID and passport check-in, security screening and, having finally finished our check-in and having received our room key cards, being told to sit and wait for our group number to be called before we could board the ship (something we have never experienced in any of our other cruises). We were not off to a great start!

Cabin Review

Mini-Suite with Balcony

Cabin MB

The highlight of the trip! Excellent cabin stewart, Emanuel. Quiet, efficient and extremely pleasant and helpful. The room was more spacious and comfortable than our previous balcony rooms.

On the down side, the TV cable needed to be "wiggled" to get a clear signal and would cut out in rough seas and there were only 2 plug outlets for us to use for charging our phones, iPads and electronic books.

2 Helpful Votes
previous reviewnext review

Find a Norwegian Star Cruise from $450

Any Month

Get special cruise deals, expert advice, insider tips and more.By proceeding, you agree to our Privacy Policy and Terms of Use.

© 1995—2024, The Independent Traveler, Inc.