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Four of us sailed from San Diego on January 3, 2018 on the upgraded Oosterdam. Having sailed on her years ago, I was, with one exception, pleasantly surprised. HAL has always had good service, and on this cruise the dining room staff was extremely understaffed. They soldiered on but it was the slowest service I have had in 28 cruises. One of the staff told me that part of the problem was that the Oosterdam was going in to dry dock and that some of the employees had ben assigned elsewhere in anticipation. Now for the good stuff: the parts of the ship they have remodeled are just beautiful, particularly the Atrium ( don't miss happy hour by the piano,) the dining room, and the buffet area. 10 years ago the ship looked like it was decorated by a clown with garish orange, purple and red primary colors. Also, we sprung for a signature suite and it was outstanding, particularly with the large tv and on demand movies. I used to bring my own coffee and French press on board but there is no longer that need; the new coffee is quite good. The food as a whole was better than the other 5 HAL cruises I have enjoyed. A highlight was Lincoln Center at sea, where a piano quintet played a couple of times per day; the five ladies were so very talented, and the concerts were quite well attended. Also, the new Billboard on Board was terrific for those of us who love piano bars. Unlike in the old days, everyone who wanted to could find a seat; one nit is that the casino is next-door and way too loud, annoying those of us enjoying the musicians. The BBC Earth focused game shows were fun, and the MainStage video of the Arctic poles, with accompanying live music was a highlight. The ships shows were mediocre otherwise. Every morning I would take coffee up to the Crows Nest, which is so comfortable and do the NY Times crossword puzzle. It was so civilized. In summary, if the Oosterdam gets back to standard HAL service, it is a wonderful ship, and HAL should be commended for fixing most of the problems, and enhancing the experience for those of us who drifted to Celebrity and Princess simply because the old ships were ugly. I look forward to trying the other Vista Class ships once they are upgraded like the Oosterdam and Westerdam have been.

Wonderful upgrades

Oosterdam Cruise Review by Ship for brains

2 people found this helpful
Trip Details
  • Sail Date: January 2018
  • Destination: Mexican Riviera
  • Cabin Type: Signature Superior Verandah Suite
Four of us sailed from San Diego on January 3, 2018 on the upgraded Oosterdam. Having sailed on her years ago, I was, with one exception, pleasantly surprised. HAL has always had good service, and on this cruise the dining room staff was extremely understaffed. They soldiered on but it was the slowest service I have had in 28 cruises. One of the staff told me that part of the problem was that the Oosterdam was going in to dry dock and that some of the employees had ben assigned elsewhere in anticipation.

Now for the good stuff: the parts of the ship they have remodeled are just beautiful, particularly the Atrium ( don't miss happy hour by the piano,) the dining room, and the buffet area. 10 years ago the ship looked like it was decorated by a clown with garish orange, purple and red primary colors. Also, we sprung for a signature suite and it was outstanding, particularly with the large tv and on demand movies. I used to bring my own coffee and French press on board but there is no longer that need; the new coffee is quite good. The food as a whole was better than the other 5 HAL cruises I have enjoyed.

A highlight was Lincoln Center at sea, where a piano quintet played a couple of times per day; the five ladies were so very talented, and the concerts were quite well attended. Also, the new Billboard on Board was terrific for those of us who love piano bars. Unlike in the old days, everyone who wanted to could find a seat; one nit is that the casino is next-door and way too loud, annoying those of us enjoying the musicians.

The BBC Earth focused game shows were fun, and the MainStage video of the Arctic poles, with accompanying live music was a highlight. The ships shows were mediocre otherwise.

Every morning I would take coffee up to the Crows Nest, which is so comfortable and do the NY Times crossword puzzle. It was so civilized.

In summary, if the Oosterdam gets back to standard HAL service, it is a wonderful ship, and HAL should be commended for fixing most of the problems, and enhancing the experience for those of us who drifted to Celebrity and Princess simply because the old ships were ugly.

I look forward to trying the other Vista Class ships once they are upgraded like the Oosterdam and Westerdam have been.
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Cabin Review

Signature Superior Verandah Suite
Cabin SS 6087
Nearly perfect.
Upper Verandah Deck Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins