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Chose this cruise to travel with family already booked. First time we have cruised with Holland America. Great selection of Ports. The ship was easy to move around. Staff excellent. Cabin was great with door opening onto lower promenade deck. Ideal for us. Dining was excellent with no delay in sèating. Fantastic food. Entertainment and activities limited for us. Could be improved. Main complaint was the air conditioner not operating. Too cold for first three days despite four complaints. The got too hot and this was not resolved.we know from a message on our phone that previous occupants had same issue. Poor service by technicians. Port s and shore excursions great. No problem embarking and disembarking at ports. Well organised. Handing back of passports for Thailand poor. Huge delays. Should be better than this. Would consider cruising again but would look at all alternative with better entertainment and activity options.

Cruise from Hong Kong to Singapore

Volendam Cruise Review by pdeithy

1 person found this helpful
Trip Details
  • Sail Date: December 2017
  • Destination: Asia
  • Cabin Type: Lanai Ocean-View Stateroom
Chose this cruise to travel with family already booked. First time we have cruised with Holland America. Great selection of Ports. The ship was easy to move around. Staff excellent. Cabin was great with door opening onto lower promenade deck. Ideal for us. Dining was excellent with no delay in sèating. Fantastic food. Entertainment and activities limited for us. Could be improved.

Main complaint was the air conditioner not operating. Too cold for first three days despite four complaints. The got too hot and this was not resolved.we know from a message on our phone that previous occupants had same issue. Poor service by technicians.

Port s and shore excursions great. No problem embarking and disembarking at ports. Well organised.

Handing back of passports for Thailand poor. Huge delays. Should be better than this.

Would consider cruising again but would look at all alternative with better entertainment and activity options.
pdeithy’s Full Rating Summary
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Cabin Review

Lanai Ocean-View Stateroom
Cabin CA
Good but very poor air conditioner.
Lower Promenade Deck Inside Cabins, Outside Cabins

Port & Shore Excursion Reviews