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We had always wanted to do Mexico and it was the second cruise of our trip making the first was Cuba The bar staff (making the drinks) were very good but the waitress service to the tables and around the pool areas was very bad. We were in a night club area 1 night waiting for the band to come and play, there were about 4 groups of people there. There were 2 waitresses standing in a corner talking. Each group had to go to the bar themselves while the waitresses stood around talking Occasionally they walked around the area picking up glasses and not offering to get drinks On 1 occasion we noticed then attempt to take a glass where the lady had not finished her drink We are planning our next cruise and Princess lines would not be our first choice Also there were too many people for the open spaces. The free ice cream was only soft serve (Holland America have a choice of 3 flavours plus soft serve each day with lots of topping options) The buffet food selection was not as good as Holland America

Disappointed

Ruby Princess Cruise Review by pugwash1

1 person found this helpful
Trip Details
  • Sail Date: January 2018
  • Destination: Mexican Riviera
  • Cabin Type: Oceanview (obstructed view)
We had always wanted to do Mexico and it was the second cruise of our trip making the first was Cuba

The bar staff (making the drinks) were very good but the waitress service to the tables and around the pool areas was very bad. We were in a night club area 1 night waiting for the band to come and play, there were about 4 groups of people there. There were 2 waitresses standing in a corner talking. Each group had to go to the bar themselves while the waitresses stood around talking

Occasionally they walked around the area picking up glasses and not offering to get drinks

On 1 occasion we noticed then attempt to take a glass where the lady had not finished her drink

We are planning our next cruise and Princess lines would not be our first choice

Also there were too many people for the open spaces.

The free ice cream was only soft serve (Holland America have a choice of 3 flavours plus soft serve each day with lots of topping options)

The buffet food selection was not as good as Holland America
pugwash1’s Full Rating Summary
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Cabin Review

Oceanview (obstructed view)
Cabin OZ 4019
the bathroom was very small but the closet area was well thought out
Lido Deck Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins