1. Home
  2. Cruise Reviews
  3. Grandeur of the Seas
Dirty ship, rude staff and mediocre food. Our cabin was dirty and various things throughout the ship was broken including ice machines and soda dispensers. We were on this ship in Feb. 2017 and had a wonderful time so we re-booked it for Jan. 2018. Such a big difference in less than a year. There was a fellow passenger who was in the Solarium and using the hot tub and was suffering from being in it to long. He face was flushed and in obvious distress. She asked for a glass of water from a staff member and they told her no that she could get one at 8:30 pm when they opened. (this was around 8:25pm) They turn off the water dispenser during the time they are closed. All he had to do was flip a switch and give her a glass of water. Instead she had to find a bar that was open and ask for one.

Cruise from hell

Grandeur of the Seas Cruise Review by CJB1955

1 person found this helpful
Trip Details
  • Sail Date: January 2018
  • Destination: Bahamas
Dirty ship, rude staff and mediocre food. Our cabin was dirty and various things throughout the ship was broken including ice machines and soda dispensers. We were on this ship in Feb. 2017 and had a wonderful time so we re-booked it for Jan. 2018. Such a big difference in less than a year. There was a fellow passenger who was in the Solarium and using the hot tub and was suffering from being in it to long. He face was flushed and in obvious distress. She asked for a glass of water from a staff member and they told her no that she could get one at 8:30 pm when they opened. (this was around 8:25pm) They turn off the water dispenser during the time they are closed. All he had to do was flip a switch and give her a glass of water. Instead she had to find a bar that was open and ask for one.
CJB1955’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Service
Onboard Experience
Free Price Drop Alerts
Get Royal Caribbean Grandeur of the Seas price drops
250,000+ people have entered their email

Cabin Review

Cabin 3519
Cabin was dirty when we checked in. Our room steward wasn't friendly. The same spilled soda that was on the desk top when we checked in was there when we left.
  Grandeur of the Seas Deck Plans

Port & Shore Excursion Reviews