The food was terrible, the service was terrible. The ship was so unorganized. I have been on just about every cruise line. I would go on a Carnival, Royal, Princess or NCL any day over this. I WOULD NEVER RECOMMEND THIS CRUISE. I know a lot of people who have booked this cruise and i am trying to talk them into cancelling because it is SO BAD. Every time we went to the restaurant it took about 3 hours to get served. I contacted customer service directly about a horrible experience I had with a customer service manager and I have yet to hear back over one week later after this woman called me stupid and told me there was nothing I could do about it because she is a customer service manager. I am warning you DO NOT GO ON THIS CRUISE. Take any other cruise line and you will enjoy way more