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Silver Spirit Review

5.0 / 5.0
Editor Rating
321 reviews
14 Awards

Very disappointing experience. Poor service, mediocre food, and low value.

Review for Silver Spirit to Africa
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tracy312
10+ Cruises • Age 30s

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Sail Date: Dec 2017
Cabin:

I went on this cruise with my family (five adults total). We are all experienced with cruises and given that this is a luxury line, we were very surprised at the service we received and the low quality of the food and entertainment. The food was on par with cruise lines like Carnival and Celebrity. It was edible but not particularly good, very surprising for such an expensive line. The staff also had no idea how to handle food allergies. At one point, after repeatedly telling the waiter that a member of our party was deathly allergic to shellfish, he delivered soup to that person with crab in it. Luckily, we recognized it before they ate any. The shore excursions were lacking and the staff was difficult to work with and refused to even answer questions. The excursions manager was openly hostile, which is something we have never experienced on any other cruise line. We definitely wouldn't cruise with Silversea again.

Cabin Review

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