1. The on board staff were very friendly and well trained.
2. The tender staff were a joke. They frequently failed to place the bumpers between the tender and the concrete piers, resulting in boat damage. one officer darned near lost his foot messing improperly with a tie down rope.
3. the floors (entrance & serving areas) in La Terrazza are dangerous and should be condemned. I have special non skid shoes. I could stand on the floor and with very slight ship movement I would slide across the floor without moving my feet in any way. they are hazardous and anyone who would put them there has no knowledge of any maritime application. It is especially bad in humid conditions or when staff drip water when passing through the hall from the kitchen to the service area.
4. The shore excursions frequently varied from the daily published description. I am not referring to the variations caused by hurricane damage, as the company has no control over that. for example, an announcement was made that shore information was not available at the ship desk but was available on shore. When I asked, they said that there were no materials on shore. A bust of a visit.
on another occasion there was no water for people to take ashore. after asking several times, some was made available.
5. This is an old boat. maintenance is lacking. one night the wind was blowing and the sliding doors kept opening by themselves. after asking 5 times for staff to fix it, i finally had to help them brace the door so it wouldn't blow on restaurant passengers.
6. The meals were skimpy. for example a shrimp cocktail was 3 small shrimp.
7. This ship is poorly managed. I would not recommend it to anyone.
The butler and maid were terrific. Friendly and well trained.