1. Home
  2. Cruise Reviews
  3. Norwegian Epic
My wife and I love NCL, with that said our experience on the Epic left us disappointed. We would not go on the Epic again nor would we recommend it. Not enough space for seating during meal times, not sure what they were thinking when designing the ship. Even the main dinning area you must have reservations or wait long periods to get in. The show's you need to have reservations, we have never experienced this with any other cruise we have taken, even with other cruise lines. To get a tender we waited 1 3/4 hour. This appeared to be poor management, only saw two tenders used. On the return to the ship they had 5 tenders, they had many upset people complaining, probably why they bumped up the tenders for the return. No privacy in the restroom area. It was clear to us that the ship size is more about making money than customer service. We will certainly do NCL again, but we will stay to the smaller ships.

Epic failure

Norwegian Epic Cruise Review by JimAcker

2 people found this helpful
Trip Details
  • Sail Date: January 2018
  • Destination: Caribbean
  • Cabin Type: Mid-Ship Inside
My wife and I love NCL, with that said our experience on the Epic left us disappointed. We would not go on the Epic again nor would we recommend it. Not enough space for seating during meal times, not sure what they were thinking when designing the ship. Even the main dinning area you must have reservations or wait long periods to get in.

The show's you need to have reservations, we have never experienced this with any other cruise we have taken, even with other cruise lines.

To get a tender we waited 1 3/4 hour. This appeared to be poor management, only saw two tenders used. On the return to the ship they had 5 tenders, they had many upset people complaining, probably why they bumped up the tenders for the return.

No privacy in the restroom area.

It was clear to us that the ship size is more about making money than customer service. We will certainly do NCL again, but we will stay to the smaller ships.
JimAcker’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Service
Onboard Experience
Free Price Drop Alerts
Get Norwegian Epic price drops
250,000+ people have entered their email

Cabin Review

Mid-Ship Inside
Cabin IA 11162
No privacy in the restroom.
Deck 14 Inside Cabins, Balcony Cabins, Suite Cabins