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Third and last Viking cruise. Scheduled for the Var, boarded the Kara instead and then after a couple days packed and boarded the Tor. High water was again the reason given although the competitor Thomas Hardy made it just fine. Viking must be cutting back as staff on both vessels seemed tired, overworked and not chipper. Christmas markets seemed redundant and that is why Viking is no longer offering their Christmas in Germany. Our fellow passengers were not thrilled as well. One day we arrived in Koblenz, the shops were closed and we had to leave before the market opened. Very strange planning. We spent a couple of days in Frankfurt in lieu of Miltenberg and Wurzburg, two charming sounding towns. Because of the route change, we spent an inordinate amount of time in buses. The weather was unpleasant, no fault of Viking, but we were only able to spend a couple of dreary hours on the top of the ship, that area that looks so charming on Viking commercials. What else....it would be so nice if the food served was reflective of the area in which we were traveling. While a half-hearted attempt was made, it was just that, half-hearted. The wine served with meals was very cheap and with Vikings buying power they could do better. Now the positives, the tour guides were collectively outstanding, well selected, charming and knowledgeable. That is obviously a major component of a cruise and this exceeded our expectations. Finally, Germany is so steeped in history, it exudes charm, locals are congenial and it is a wonderful destination.

"AVERAGE" ....and I'm being generous!

Viking Tor Cruise Review by JimFitzsimons

7 people found this helpful
Trip Details
  • Sail Date: December 2017
  • Destination: Europe River
  • Cabin Type: Veranda Suite
Third and last Viking cruise. Scheduled for the Var, boarded the Kara instead and then after a couple days packed and boarded the Tor. High water was again the reason given although the competitor Thomas Hardy made it just fine. Viking must be cutting back as staff on both vessels seemed tired, overworked and not chipper. Christmas markets seemed redundant and that is why Viking is no longer offering their Christmas in Germany. Our fellow passengers were not thrilled as well. One day we arrived in Koblenz, the shops were closed and we had to leave before the market opened. Very strange planning. We spent a couple of days in Frankfurt in lieu of Miltenberg and Wurzburg, two charming sounding towns. Because of the route change, we spent an inordinate amount of time in buses. The weather was unpleasant, no fault of Viking, but we were only able to spend a couple of dreary hours on the top of the ship, that area that looks so charming on Viking commercials. What else....it would be so nice if the food served was reflective of the area in which we were traveling. While a half-hearted attempt was made, it was just that, half-hearted. The wine served with meals was very cheap and with Vikings buying power they could do better. Now the positives, the tour guides were collectively outstanding, well selected, charming and knowledgeable. That is obviously a major component of a cruise and this exceeded our expectations. Finally, Germany is so steeped in history, it exudes charm, locals are congenial and it is a wonderful destination.
Viking Cruises, Community Team has responded
Dear JimFitzsimons, Having cruised with us on previous occasions, we highly appreciate your feedback regarding both how this itinerary fell below your expectations, as well as how it exceeded them. While we regret that our most recent voyage together was a disappointment for you, we look forward to furthering our conversation by directly addressing your concerns. Accordingly, we invite you to contact us at TellUs@vikingcruises.com, where a seasoned agent will be happy to comprehensively discuss this matter with you. We appreciate your loyalty as a return guest, JimFitzsimons, and although you’ve indicated you’re not considering joining us on another voyage, we hope that after speaking with us, you will reconsider and cruise with us once again. Kind regards, Viking Cruises
This response is the subjective opinion of the management representative and not of The Independent Traveler, Inc.
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Cabin Review

Veranda Suite
Cabin AA 219
Always clean. Never met the attendant on first ship. For days we were docked next to a sidewalk so had to keep the shades closed. Oh well.
Upper Deck Balcony Cabins, Suite Cabins