We ended up on this cruise after an invite from family. We've cruised with RCI before and had a positive experience. This experience comparatively fell a little short.
As in the past we enjoyed our stateroom attendant and our wait staff in the dining room. The food in the dining room was never less than 8/10. The service from Milos & Million was a definite 10 out of 10.
We really enjoyed our excursions. We swam with stingrays in Grand Cayman, toured the Mayan ruins in Tulum near Cozumel, zip-lined and tubed through the caves in Belize (amazing!), and embraced our inner dork with a Segway tour in Mahahual (Costa Maya).
The cabin was great. Everything was clean and orderly. Our stateroom attendant did a fine job.