The itinerary was appealing and the dates fine (we travel every year on the first or second of January for two weeks). We enjoyed all the ports of call, particularly Abu Dhabi and also enjoyed 3 sea days on the way to India and the 2 coming back to Dubai. This is the 12th Cruise we have been on since I retired four years ago and we rate it as second-worst.
Poor service, poor entertainment, poor food, poor attitude by most of the staff, poor cleaning in public areas (particularly the open decks, restaurants, theatre etc).
Now - my main complaint - I received a letter dated 24th October 2017 from Celebrity stating that we MUST obtain a Multiple Entry Tourist Visa for India before travelling and that we would be denied boarding if we didn’t get one (each). It also stated that an Indian E-Visa would not be accepted as it could not be processed by the Indian Authorities on board. Both Celebrity and our booking agent Cruise.co.uk recommended Visa Central as the best way to get our Mutiple Entry Tourist Visa’s. We applied straight away and got them in early November. Visa Central’s bill £491.38! (Plus £20 for very specific sized photos we sent to them).
Cabin pretty good, decor fine, bathroom had black and yellow mould in shower and floor by it. Would have liked tea and coffee in room.
Took Big Bus tour - excellent