Service was very good, front desk, steward, restaurants, but 7 days is too much to find all perfect. We experienced some not so cool events .
Some of the waiters are always happy, showing great service, others slow and forced. in the Gold Pearl, Enez Can Doğan was wonderful always with a smile and great recommendations. Norman always very attentive and there was a girl from Thailand but i forgot her name. The one that was not so cool was the hostess, I think I she should treat the costumers in a better way, one night we arrived at 9pm because the children fell asleep and basically told us that we could not have dinner, we had to wait to see what the maitre said , we were conditioned to only order main course and dessert. At the next day we tried to have dinner earlier 7:30 pm on the black pearl, but we were denied to. At the beginning the hostess over there said to wait 30 min to get a table but then the Maitre D said we should dinner late at the other restaurant. I understand rules but just let know you guys if you chose early you can't change to late and if you have kids and as on our family plans are more spontaneous you are kind of stuck in schedules .
The space was very good, big bed, kind of clean (70%) you don't need a lot. We was 4 on our room 2 adults, 2 kids, I request online 2 bunk beds but we find just 1 double. The steward fix this for us the fist day. at the end we use a double bed and 1 bunk bed. The bad experience was on the restroom. A very strong smell of urine when lifting the lid of the sanitary service, they clean every day, but the smell never went away, I complained at the front desk and they send someone to cleaned again, then a representative came to check, but after 30 40 min the situation was the same, I think it is more a problem of the ship conditions.
The day we arrive the sanitary service had some spots between black and orange as worn by the use or as if they had left it a long time without cleaning. The carpets were somewhat stained, and there was only one electrical outlet in the entire room.
We do some shopping and then, we find a little restaurant/dive center with the best octopus tacos and Corona 2x1
we went to royal paml beach club $4 taxi ride per person per way but it was ok. they provide free access to the pool area, a bar and restrooms.
we went in to the beach, very nice place and service. No $$$ require you can walk 10 min and chairs are free.