We chose this cruise as a treat to get us in the mood for Christmas. The cabin and ship were of a good standard. Food very good. The ship its self was COLD, very cold cabin,problem which was not solved the entire cruise, even worse the outside doors were open, obviously to let passengers on and off when in port however there was no extra heating, no hot air blowers and the bars were COLD, the dining areas were COLD you could only eat either end of dining areas with a coat and gloves on, would not book again in the winter. The staff were all friendly and the service was good, such a shame the heating was not improved on because the trip was spoilt. Embarkation was efficient and the two excursions we booked were also good. My husband and I would have booked to cruise again on the Columbus because the ship in general is lovely but this experience has really put us off.