The embarkation process was totally awful. We were made to stand in the very hot blazing sun in a line for more than 1 hour. It appeared that the Miami port authority was doing some major renovations. The ship was using a massive air-conditioned tent for the process. However when we got into the tent we realized that there were tons of space in the tent that could have been used to manage the line but we were left outside in the sweltering heat. I am still dealing with skin irritation issues from being in the hot sun for so long.

Finally, upon embarkation, our cabin was not properly cleaned. The carpet smelled musty and the washroom area smelled badly. The cushions on the bed and on the furniture in our cabin had a clammy feel and strange smell.This was supposed to be a premium balcony cabin.

On the positive side, the liquid soap for the face basin was a nice improvement on bars of soap which usually can become soggy and slimy. Read more