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We wanted to get away over Christmas and New Year. This cruise was ideal but the only one we could find. We had extreme trouble in the port on the embarkation day. The Port Authority could not cope with the volume of passengers. We sat in a non moving queue watching the taxi meter go from £13 to £20 finally getting out and carrying our luggage 100 metres to baggage check in. The cruise itself was great although we were struck down with a "Virus" for the last 5 of the 15 days. We didn't leave the cabin. Luckily this virus was in the form of a hacking cough and not stomach related. Many passengers were affected. Everything on board was good, food, service, cabin and most of the entertainment although we did have a guy called Christopher Gee who had, quite frankly, seen better days, dreadful. We did have issues with a couple of the port tours. We were disappointed that the catamaran used to take us Whale Watching was so large ( about 200 passengers) BUT we did see Whales so all good really. The other disappointing tour was Reindeer Sledding. Got to do it when you go to Norway. We arrived at the Sami Village and had a drink and traditional cake along with a talk about Sami Life, all very interesting. We were then divided into groups to go down to the reindeer. Bear in mind it was dark. We were led outside and a guy on a snow mobile helped a disabled person to get down to the lower level. He shot off with her on the machine and left the rest of us floundering around not knowing where to go. The Path was unmarked and unlit. We finally made it. They were having trouble controlling the reindeer! We were in a line of about 6 sleds, we were 2nd to last with a young reindeer behind us, well, we thought it was going to get into the sled with us and it was only my hand pushing it away which stopped by wife being injured. She was petrified and the trip was totally spoilt. I did complain at the time to the handler he admitted the problem. I complained again when back on board. I was given a 33% refund as a "Good Will Gesture" but I'm not happy. When taking these shore tours it's important to feel safe and that someone from the ship is keeping a lookout for you. Well this certainly wasn't the case. Definitely no Health and Safety procedures here. Other shore tours were good if a little more expensive than usual. Brilliant Northern Lights experience and an Igloo Hotel. This is my 2nd time to Norway so not sure would go back again but the scenery is amazing. My wife absolutely loved it. Seeing snow at Christmas really made the experience truly great. We've been travelling with P & O for our last few cruises on their smaller ships and I don't think there is much to choose between them. Hope this is helpful.

Good Overall experience apart from the illness

Black Watch Cruise Review by keithbuster

6 people found this helpful
Trip Details
  • Sail Date: December 2017
  • Destination: Baltic Sea
  • Cabin Type: Balcony Cabin
We wanted to get away over Christmas and New Year. This cruise was ideal but the only one we could find.

We had extreme trouble in the port on the embarkation day. The Port Authority could not cope with the volume of passengers. We sat in a non moving queue watching the taxi meter go from £13 to £20 finally getting out and carrying our luggage 100 metres to baggage check in. The cruise itself was great although we were struck down with a "Virus" for the last 5 of the 15 days. We didn't leave the cabin. Luckily this virus was in the form of a hacking cough and not stomach related.

Many passengers were affected.

Everything on board was good, food, service, cabin and most of the entertainment although we did have a guy called Christopher Gee who had, quite frankly, seen better days, dreadful.

We did have issues with a couple of the port tours. We were disappointed that the catamaran used to take us Whale Watching was so large ( about 200 passengers) BUT we did see Whales so all good really. The other disappointing tour was Reindeer Sledding. Got to do it when you go to Norway. We arrived at the Sami Village and had a drink and traditional cake along with a talk about Sami Life, all very interesting. We were then divided into groups to go down to the reindeer. Bear in mind it was dark. We were led outside and a guy on a snow mobile helped a disabled person to get down to the lower level. He shot off with her on the machine and left the rest of us floundering around not knowing where to go. The Path was unmarked and unlit. We finally made it. They were having trouble controlling the reindeer! We were in a line of about 6 sleds, we were 2nd to last with a young reindeer behind us, well, we thought it was going to get into the sled with us and it was only my hand pushing it away which stopped by wife being injured. She was petrified and the trip was totally spoilt. I did complain at the time to the handler he admitted the problem. I complained again when back on board. I was given a 33% refund as a "Good Will Gesture" but I'm not happy. When taking these shore tours it's important to feel safe and that someone from the ship is keeping a lookout for you. Well this certainly wasn't the case. Definitely no Health and Safety procedures here. Other shore tours were good if a little more expensive than usual. Brilliant Northern Lights experience and an Igloo Hotel. This is my 2nd time to Norway so not sure would go back again but the scenery is amazing. My wife absolutely loved it. Seeing snow at Christmas really made the experience truly great. We've been travelling with P & O for our last few cruises on their smaller ships and I don't think there is much to choose between them. Hope this is helpful.
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Cabin Review

Balcony Cabin
Cabin BC 8006
All good, Cabin Stewardess extremely competent and friendly
  Black Watch Deck Plans

Port & Shore Excursion Reviews