Sapphire Princess Review

4.5 / 5.0
1,020 reviews

Food and service very poor

Review for Asia Cruise on Sapphire Princess
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rickshaw74
6-10 Cruises • Age 60s

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Sail Date: Dec 2017
Cabin: Oceanview (obstructed view)

I told Princess cruises about my food allergies, we dined in the Santa Fe restaurant every night because of this problem, I ordered my meals the night before so they could prepare my meals in advance and they still forget to prepare it, they even let my wives meal sit there will they made a meal that was not what I expected only to give my wife a cold meal when mine eventually arrived. Then on more than once my meals came out cool to luke warm, I brought to the head waters attention and I still received a cool meal.

I usually have a coffee after dinner and waited 6 nights before they finally asked if i wanted one. We would wait for a water refill for up to 10 mins, the standard of food and service was very poor on this cruise. We have cruised with Princess 6 times before and this level of service and food is well below what we have received on all other cruises.

NOT HAPPY JAN|||||||||||

Cabin Review

Oceanview (obstructed view)

Cabin OY

We had a toilet that would not flush for 3 days then it would not stop the vacuum giong day and night

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