Cabin Review

My bathroom was not working on embarkation day, and I was forced to walk out and use ship public bathrooms. My steward, after having barged into my room without knocking, offered only excuses about how he could not get my bathroom fixed because he was not the plumber.

Cabin furnishings were outdated and dingy. I had been sent a message from Princess before sailing, stating that I had been upgraded to a better cabin. I can't imagine what the worse cabin looked like. In my "new" cabin, the carpet was worn & stained. It was obviously very old. Considering claims that the ship had been refurbished recently, it is obvious that absolutely nothing had been done with the cabin I occupied. The bathroom was filthy & had hair in it from the previous occupant. The balcony & deck furniture were filthy. There were stains on the bedside tables. There were pieces of small trash on the floor. The carpet did not appear to have been vacuumed. The shower had cracks & rust. My bed at home is way more comfortable than the bed in the Princess cabin. Any time that I opened the balcony door, a panel in the ceiling howled. It was impossible to enjoy having fresh air in the room. I had to request extra blankets & the ones provided looked like they had been taken from a homeless shelter. One of the blankets had a hole in it.

My bathroom did not work for a second time during the cruise.

During the cruise the one single insufficient outlet in my cabin stopped working, which meant that I could not charge devices upon which I am dependent to run my life. I had to make numerous phone calls to the front desk to get this addressed. Two (2) days after my phone calls to the front desk, I heard someone banging on my cabin door in the middle of day, claiming to be maintenance, and enquiring about my non-working outlet. TWO DAYS????!!!!!?? TWO DAYS???!!!!!??

I told the maintenance person that I could not have him enter the cabin at that time, I needed privacy. I left my cabin shortly after that, and the Steward for my section removed the privacy tag that I had placed into my door lock, and entered my room against my express wishes for privacy. Things were removed from my cabin that I needed, and other things in my cabin were re-arranged against my wishes. I reported this to the General Hotel Services Manager. No compensation was offered.