Marella Discovery Cruise Review by Ade7
- Sail Date: December 2017
- Destination: Canary Islands
We had deluxe cabin 7640, which was at the back of the ship lovely balcony. On arrival there was a very strong smell of sewerage this was reported and after and hour we were told that the cabin had been re cleaned. On return it still smelt terrible so again we informed them that it wasn't the room but the drains in bathroom. After 4 hours waiting they eventually cleared blockages. However this happened another 3 times on the whole deck through the week, Not what you expect on a cruise that cost short of 4k !!
The all Inc package is ridiculous, you can get spirits / wines / beers and some cocktails but if you want a bottle of water or a can of pop you have either pay more or go Premium, not what we were told or expected after what the cost was for this holiday. Rip off penny pinching seems to be their goal.
The entertainment as said by other guests was no better that one would expect at Butlins. Bingo ! Trivia quiz / Music Quiz the only decent entertainment was in the Broadway lounge and was only a 45 min show, but at least it was professionally done.
The Islands visited were beautiful with the exception of British Virgin Islands, why oh why the ship went here is beyond me and many other guests, Still in a bad state of repair nothing to do beaches closed shops not open and rubble, cars and containers all smashed up at the side of the road. This was a Paradise Island tour but this Islands current situation needs time to heal before the tourist are brought back. This was a holiday not an Aid tour and TUI are very wrong to take people here yet. No other cruise ships were docking here, so our take was it was too expensive for TUI to change the Itinary !!
The food isn't what we expected, nothing special and certainly not what we had been informed on cruise ships. We must of been the first to go on a cruise without gaining weight !
As said we are new to cruises, others on ship who had done many in past with other companies did tell us that this was by far one of their worst experiences, from service / choices / entertainment / quality of food and the add ons you don't expect or are told about until you get on ship. One couple had to see the Ships Doctor it cost them £30 jst for the consultation. Not good for a British ship as if at sea and you need medical help another money grabbing exercise !!
The best part of cruising is a different location each day bit again don't buy excursions from the ship, get them locally and save ££s, its the same trips !
We wont plan to cruise again and if we do again speaking to others from other ships we docked alongside P&O / Disney amongst others seemed to have all happening that we expected but didn't get.
TUI need to change this penny pinching culture if All Inc. then make it all Inc. not upgraded options charge up front so you know what you are getting. If no one upgraded there wouldn't be one so they would have no choice. I thought that ALL meant ALL not a part of !!
Not happy and after only 1 cruise experience not planning another !!
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