i love cruises and have tried RC and Celebrity. I certainly had high standards but this cruise made me not want to ever go on a cruise. Service was among the worst things: always rude and with no service or hospitality spirit. I even argued with the people at front desk because they were REALLY rude.
Next, food was truly disapointing, flavorless and always the same...no creativity.
All shows and ammenities were like a re make of something else they had done before. They didn't care at all for costumer experience.