Viking Sea Cruise Review by SDCAtravelnut1
- Sail Date: December 2017
- Destination: South America
This particular cruise did not come close to matching our previous trips. The staff were very friendly but seemed overwhelmed. The tours were not planned well and the guides were not very good. We were very disappointed with some of the tours and guides. It seemed to us that the shore excursions were not well thought out and prepared for. We felt like guinea pigs who paid full fair for a first time itinerary.
The staff in The Restaurant seemed overwhelmed and rushed. On Christmas Eve our food was served cold and subsequent visits weren't much better. It should have been a relaxing experience and it was definitely the opposite.
Viking was definitely not ready for prime time on this new itinerary. They should never have offered this trip before doing a test run. They might have been better off by offering a discounted price to loyal, seasoned VIking travelers and asking them to review and evaluate ports and tour options before offering this cruise to the general public.
250,000+ people have entered their email
Port & Shore Excursion Reviews
Island TourOur tour guide was very knowledgeable and friendly. It was a nice overall tour of the city and countryside. Very enjoyable.View All 123 Island Tour Reviews
City TourVery poor and a waste of time. We wanted to get a good overview of the city and its history. Our guide was more interested in showing us how the poor people live and the government housing provided for them.View All 13 City Tour Reviews
Rubber MuseumOur guide was very knowledgeable. However, we were supposed to learn about the history of the rubber barons and how they developed the city and affected the culture. We toured one home and the opera house. Other than that, we really didn't learn much.View All 5 Rubber Museum Reviews
San JuanSince we have been to San Juan a few times before, we chose not to take a guided tour and just walked to our favorite places on our own.View All 3,805 San Juan Cruise Port Reviews
View Cruise Critic's San Juan Cruise Port Review
SantaremThis tour was excellent and our tour guide was very friendly and knowledgeable. We toured 2 sites in the city and went out to the country side to visit a small village.View All 27 Santarem Cruise Port Reviews
View Cruise Critic's Santarem Cruise Port Review