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The cabin was great. The staff was great. The food was great. The ship was good (great if with kids). We'd originally booked the Eastern Caribbean but because of hurricane damage to some of the ports, we were shifted to the Western Caribbean itinerary. The transfer from Fort Lauderdale to Miami was efficient and prompt but the embarkation was long, hot and frustrating. Walk-off disembarkation was perfect. Great Stirrup Cay (Norwegian's private Island) tendering was a joke - 2 tenders for +-4,000 people - to and from. The 'herd' lines were staggering. Shows cancelled, re-booked or postponed but when experienced, we're great. This over Christmas cruise was overbooked by +1000 - children (well over 5,000 people). There are no life jackets in the cabins/rooms. If there is an emergency, you need to be able to get to the muster station to get one. Patrons should go to the muster station anyway but if the hallway or stairs are blocked or there is no way to get down, you are stranded at sea without emergency flotation protection. This is unsafe Norwegian cheapness. The mandatory emergency muster drill was haphazard, unprofessional and unsafe. A patron easily could have swiped their Norwegian identification card to indicate their attendance and returned to their cabin without experiencing the drill. On other cruises the patrons sit together, attend the drill with their life jackets and manually go through the emergency preparation stages (including proper personal installation of life jackets). People may not like it and may have done it before but tough.....its mandatory and an essential half hour of your time.

Norwegian management issues

Norwegian Escape Cruise Review by CaribCruisee

5 people found this helpful
Trip Details
  • Sail Date: December 2017
  • Destination: Western Caribbean
  • Cabin Type: Balcony Stateroom
The cabin was great. The staff was great. The food was great. The ship was good (great if with kids).

We'd originally booked the Eastern Caribbean but because of hurricane damage to some of the ports, we were shifted to the Western Caribbean itinerary.

The transfer from Fort Lauderdale to Miami was efficient and prompt but the embarkation was long, hot and frustrating. Walk-off disembarkation was perfect.

Great Stirrup Cay (Norwegian's private Island) tendering was a joke - 2 tenders for +-4,000 people - to and from. The 'herd' lines were staggering.

Shows cancelled, re-booked or postponed but when experienced, we're great. This over Christmas cruise was overbooked by +1000 - children (well over 5,000 people).

There are no life jackets in the cabins/rooms. If there is an emergency, you need to be able to get to the muster station to get one. Patrons should go to the muster station anyway but if the hallway or stairs are blocked or there is no way to get down, you are stranded at sea without emergency flotation protection. This is unsafe Norwegian cheapness.

The mandatory emergency muster drill was haphazard, unprofessional and unsafe. A patron easily could have swiped their Norwegian identification card to indicate their attendance and returned to their cabin without experiencing the drill. On other cruises the patrons sit together, attend the drill with their life jackets and manually go through the emergency preparation stages (including proper personal installation of life jackets). People may not like it and may have done it before but tough.....its mandatory and an essential half hour of your time.
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Cabin Review

Balcony Stateroom
Cabin BE 15828
The cabin was clean and well presented except that a former resident had pruned their pubic hair onto the bathroom floor and it hadn't been swept or cleared up before we arrived. I wiped the floor with a damp tissue and flushed it before my wife was aware.
Deck 13 Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins