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Thought it was good value, courteous service & good food. Boy was I WRONG! Food has been downgraded, customer service is awful & they show little regard for their passengers & DO NOT TRY TO MAKE IT RIGHT! Need to earn 1500 points in casino to earn 1 DRINK! Any other cruise line, 1500 points makes you VIP with free drinks.Casino small and not well run, PRINCESS HAS TURNED HORRIBLE! Very unfair! All about the money! And don't try to win at their casino or get any perks on board!!!! Or expect to get treated fairly! Won't happen! We were almost Elite cruisers! Won't travel on PRINCESS again, especially the Crown. Shower so small you could hardly fit in it. No sitting area in inside cabins, Cabin's awful! We were booked from 12/1 till 12/22, Big Mistake! Officers & staff were very rude & inconsiderate! Princess used to care about their customers! No more!

Too Many Changes, Simply Horrible!

Crown Princess Cruise Review by fozziesue

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Trip Details
Thought it was good value, courteous service & good food. Boy was I WRONG! Food has been downgraded, customer service is awful & they show little regard for their passengers & DO NOT TRY TO MAKE IT RIGHT!

Need to earn 1500 points in casino to earn 1 DRINK! Any other cruise line, 1500 points makes you VIP with free drinks.Casino small and not well run,

PRINCESS HAS TURNED HORRIBLE! Very unfair! All about the money! And don't try to win at their casino or get any perks on board!!!!

Or expect to get treated fairly! Won't happen! We were almost Elite cruisers!

Won't travel on PRINCESS again, especially the Crown.

Shower so small you could hardly fit in it. No sitting area in inside cabins,

Cabin's awful! We were booked from 12/1 till 12/22, Big Mistake!

Officers & staff were very rude & inconsiderate! Princess used to care about their customers! No more!
fozziesue’s Full Rating Summary
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Cabin Review

Interior
Cabin IF L240
Very small especially shower. No sitting area
Lido Deck Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins